Wish Serrano Resort

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Luxury
VIP Access
5.0 star property
9.0

Wonderful

Mountain retreat with rooftop pool

Araucaria trees frame the mountain resort's terrace for evening marshmallow roasts. Inside, four restaurants serve Italian to steakhouse fare, with a chocolate shop for sweet treats. Families enjoy the supervised kids' club while parents relax at the thermal pool or spa.

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premier Room, Balcony

A hotel room with a large bed, a television, a desk, and a chair.

Premier Room, Balcony

8.6 out of 10
Excellent
(17 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

A compact, well-lit room with a kitchenette, a sofa, and a dining area.

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Anexo - a 50 metros do prédio principal

A hotel room with a bed, bedside table, TV, and a small dining area with a table and chairs.

Standard Anexo - a 50 metros do prédio principal

9.0 out of 10
Wonderful
(41 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, Balcony

A bedroom with a large bed, a glass table, and a view of the outdoors.

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Suite

A hotel room with a large bed, a sofa, a TV, and a desk.

Executive Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Premiere

A hotel room with a bed, a television, a desk, and a chair.

Premiere

9.0 out of 10
Wonderful
(14 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the neighborhood

Located in Gramado Centro, a neighborhood in Gramado, Wish Serrano Resort is in the entertainment district and on a lake. Travelers who have shopping on the agenda can visit Gramado Central Avenue and Gramado Covered Street. Traveling with kids? Consider Gramado Tennis Club and Mirante do Belvedere. Take an opportunity to explore the area for water adventures such as rafting. Visit our Gramado travel guide
Map
Av das Hortensias, 1480, Gramado, RS, 95.670-138

What's nearby

  • A church with a tall steeple, a statue, and a small shrine.
    Gramado Central Avenue
    1 min walk - 0.1 miles
  • A church with a tall steeple and a clock, surrounded by modern buildings and well-maintained gardens.
    Sao Pedro Church
    4 min walk - 0.3 miles
  • An indoor market with a glass ceiling, stalls on both sides, and a central walkway.
    Gramado Covered Street
    6 min walk - 0.4 miles
  • Rua Torta
    1 min walk - 0.1 miles
  • Etnias Square
    3 min walk - 0.2 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    84 min drive

Restaurants

  • Cantina Pastasciutta
    4 min walk
  • Hard Rock Cafe Gramado
    4 min walk
  • Felsen Cervejaria
    3 min walk
  • Tea Shop
    4 min walk
  • Forneria di Como
    2 min walk

About this property

Wish Serrano Resort

  • Luxury family-friendly hotel by the lake
  • Close to Gramado Central Avenue and Gramado Covered Street, Wish Serrano Resort provides a free breakfast buffet, a poolside bar, and concerts and live shows. Indulge in a body scrub, a massage, and a body treatment at Pocahy Zen Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and barbecue. Enjoy the gym, as well as activities like volleyball, basketball, and archery. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool and an outdoor pool, along with sun loungers
    • Valet parking (surcharge), supervised childcare (surcharge), and multilingual staff
    • Barbecue grills, luggage storage, and an elevator
    • A banquet hall, a billiards/pool table, and free newspapers
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 258 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning.
  • Other amenities include:
    • Free toiletries and hair dryers
    • 32-inch LCD TVs with cable channels
    • Wardrobes/closets, ceiling fans, and daily housekeeping

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Frequently asked questions

Does Wish Serrano Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Wish Serrano Resort?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Wish Serrano Resort on Nov 3, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wish Serrano Resort pet-friendly?

Yes, Wish Serrano Resort allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 135.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for BRL 50.00 per day.

What time is check-in at Wish Serrano Resort?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wish Serrano Resort?

Check-out is at noon.

Where is Wish Serrano Resort located?

This family-friendly Gramado hotel is located on a lake, just steps from Rua Torta and Gramado Central Avenue. Gramado Tennis Club and Etnias Square are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Wish Serrano Resort Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 679 out of 1000 reviews
Rating 8 - Good. 204 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing location! As close as possible to the main attractions and away from the noise of the streets. The staff was attentive. The accommodations were clean and the breakfast was simply great.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartment! Staff very friendly and helpful! Everything was great!
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Well located within easy walking distance of the main street. Please stop offering a facilities tour with the excuse of selling "vacation club", "time-share", and similar products to guests just arriving after check-in.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, helpful and courteous, beautiful property, excelente location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exccellent hotel. We loved
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, staff very friendly, very well located, perfect spot in Gramado. Recommend it.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ok Okok
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…………………………,,,,,,,,,,,,,Ok
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
ok
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 7 nights in Dec 2025
Verified review

4/10 Poor

Liked: Amenities
From being hustled for a free “gift” aka timeshare presentation, which I assumed was the VIP perk into no room upgrade, having a card key door that took easily a good 5 minutes to open, and emphasis on quantity not quality of the experience, I would never go back
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This time I was very disappointed with the staff and room, and how unwilling the staff was to help and how the room staff talked to us and how they( within themselves in our room and in front of us would talk about their shift hours, how it was time to go home, how they wouldn't stay overtime and how it was up to the management to find another staff for those times.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe de funcionários prestativos e gentil
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia excelente. O quarto estava sempre impecável, a equipe de funcionários muito cordial e o café da manhã não tem como ser melhor.
Stayed 6 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Quarto limpo,
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sempre fico lá quando vou a Gramado e nunca me decepciono. Tudo muito bom .
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente área de recreação. Equipe mt bem treinada.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Um dos melhores hoteis que fiquei em Gramado.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Localização muito boa, quarto grande e confortável, mas os serviços deixam muito a desejar. Tínhamos meia pensão, mas não jantamos sempre no hotel pq não era bom e o café da manhã muito fraco. Não vale a pena o investimento alto que fizemos. Foi uma decepção e não segue o mesmo padrão dos outros WISH que conhecemos.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários extremamente prestativos e atenciosos. Café da manhã variado, farto, com opções sem glúten e sem lactose. Tem uma ilha de guloseimas para a criançada.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo ótimo! Quartos confortáveis. Hotel com tudo que é necessário.
Stayed 3 nights in Jun 2026