I never got to stay at the property. The front desk clerk (night shift), Benjamin, cancelled the reservation and when when we showed up, he said my wife asked him to cancel it. Actually, she said we were an hour out and we're going to make it through the storm. When we arrived, he said the internet was down. He then got upset when my wife called him out on his mistake. He then began cussing her out and told us to leave. He banged his fists on the table. I wanted to called the owner. He said the owner was here and he would get him. He went down the hall, came back, and said the owner wanted us out. He said the owner was in the hot tub and wouldn't see us. This is just before midnight during a snow storm. Anyway, my wife called the police and they came by and Ben's anger continued. The officer said he had dealt with Ben before....on a professional level. What kind of people are staffing this place. Ben then said he would take my ID from me and have me banned. I said go ahead, try and take it. He then settled back down. Ahhhhh...the real Ben showed up. I ended up staying next store at the Comfort Inn. Even they know about Ben.