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"The employees were very nice. One of our two rooms were a little dirty but overall a very nice stay. "

"We really enjoyed our stay at the Best Western Louisa. The staff was very friendly and did a great job, especially the gentleman behind the front desk and the woman who took care of the breakfast bar. "

"We stayed two nights while attending a music festival. Helpful, friendly staff. Comfortable beds!!! Clean. Nice breakfast. We overslept on our final morning and they were super understanding and gave us a later check-out (noon instead of 11:am)."

"I had a very nice stay. The hotel was very clean and my room was spacious especially the bathroom. The rooms have Keurig style coffee makers with an assortment of coffees and tea. There is a refigerator with a real freezer and a microwave also. Breakfast is included and there is an assortment of hot and cold food offered. The gentleman who checked me in and worked nights was very friendly and welcoming and informative. There is ample free parking and several restaurants within walking distance. There is an outdoor pool but it was off season when I was there. I would recommend this hotel."

"Room was nice customer service was great. Water was messed up and it was a cold shower but other than that it was a great visit!"

"The staff here are helpful, polite and welcoming. The bed was comfortable and the place seemed clean. Breakfast was good. I would stay here again. "

"Shower water pressure was fantastic.. clean and bed was very good also.. enjoyed our stay"

"Safe"

"The hotel was close to the highway, but quiet. We went to get into the pool and discovered that the heater was not working. When we told the woman at the front desk, she was surprised and offered to upgrade us to a room with a jacuzzi and said that it would be fixed asap. We returned a week later, and the pool was fixed. The entire staff at SureStay was very pleasant and helpful."