Great Lakes Chalets

"Clean quiet perfect "

"Breakfast Buffet"

"Amazing experience, will definitely be back"

"Restaurant was a little overpriced for what it was. Rooms were adequate but lacked hot water in shower"

"The room was gorgeous. Loved how close it is to all the venues down town. Totally staying here again."

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"The location is pretty good, with available parking nearby, for a fee. The hotel is nicely appointed, modern, and kept very clean. Unfortunately, consistent with the Riu brand, staff training is significantly lacking, which results in poor customer service and treatment of guests. Staff have no idea about how to make guests feel welcome or at ease. Security is very imposing, off-putting, and lacking subtlety. Guests are made to feel uncomfortable as staff are accusatory and unfriendly. While it is appreciated that the breakfast is included, the food quality is lacking noticeably. Case in point, the food offered in the lobby, for a fee, is far better. They won't even permit guests to bring anything back to their room. Guests are policed and scrutinized no matter where they are. It is beyond uncomfortable. Futhermore, the room temperature could not be controlled by guests, and was uncomfortably warm, no matter the setting. This must be remedied. We would never recommend any Riu property for these same reasons, whether you are considering a stay in North America, Europe, or the Caribbean."

"Well located, reasonably priced and family friendly. Busy, but well run and maintained. Friendly attentive staff. On site parking will cost $43 per night. Less expensive parking options nearby. "

"This establishment always has everything i want/need. - Staff are friendly and helpful. - Restaurants are easy to access, great atmosphere and very tasty. - The location of hotel is close to all attractions and entertainment venues. Highly recommend it "