葛罗南特度假短租

“Excellent staff, nothing was too much for them. They were always available if anything was needed and they were very friendly. However, concerning the room, there were lots of hair in shower & bathroom upon check in. Also on the bed sheets. Floor needs to be cleaned in both bathroom & bedroom, regularly. Cleaning standards in general were not very good. Fridge & oven had food deposits. Cobwebs in windows. Also, whoever painted the walls, (it was freshly painted) painted almost everything ……

“We love Herons Retreat, we have been many, many times! Well over 15 times, so that shows how much we love it.”

“Flat and room quality was not as good as advertised.”

“Great as described only thing I’d change is being able to have another key card only had one between 4 of us”

“Lovely apartment, great staff who fixed a hot water issue within 15 mins of reporting. They also checked in with us once again in the morning to make sure all was fine. Can be noisy at night hearing people move around their apartments as there are 4 floors. But not really anyway around that so it’s no one’s fault. Good location with an NCP carpark accross the road.”

“Staff are helpful and friendly”

“It was good experience, could have improved on hot and cold water and also by providing bed linen, duvet cover, pillow cover and towels.”