搜索格罗弗的度假屋

“Ok”

“There was no one there to check us in. We rang the bell several times. Probably for the best because it looked really run down- not like pictures on Expedia. Although we stayed somewhere else. And it was acceptable.”

“Tv didn’t work during stay and I haven't been able to get in touch with any staff from the property to address this concern. Towels and pillows had stains on them after being told by housekeeper that they were cleaned.”

“Everything worked as expected, no surprises here.”

“We have stayed at this property multiple times and this time were disappointed with the decision to remove the in-room coffee maker, the installation of one coffee cup at a time dispensers at breakfast and the cold scrambled eggs. The breakfast staff person was pleasant and helpful but it was really slow getting a cup of coffee because it’s all self serve. The notes said the decision for changes was based on minimizing cup waste but if that’s true they can offer ceramic mugs to be washed. The……

“Most miserable check in receptionist. No smile, whispered so I couldn't hear her. Forgot free bottles of water and when I asked later no apology. She clearly hates her job. No conversation. Huge room with tub. Nice breakfast and lovely waitstaff”

“Bed sheets and towels are very dirty, bathroom needs to renew breakfast and service are ok”

“房間很破舊、隔音很差⋯⋯但服務態度很好”