Gundogan Beach Tours

We very much enjoyed our stay at Selectum Colours Bodrum. The resort was lovely, staff were great, food on offer at the buffet restaurant, A La Carte restaurants and snack options were fabulous and the facilities generally were great. There were a couple of things to note. One downside to our visit was the fact that although there were plenty of sun beds there was not much in the way of shade options on the beach (it was very busy when we were there) and so we were very disappointed that the hotel did nothing to stop people placing towels to reserve their sun beds on the beds that had shade from early morning without using them for hours. Because of the lack of shade on the beach, this was an issue which they need to address. The only other recommendation I would make is if you use hair conditioner bring your own, although the shoewer gel, shampoo and body lotion were fine, the conditioner was not.

Advice to management get rid of all your team as the service is not existent

I would rate Azka Hotel 4 out of 5 stars. Azka Hotel is officially a 5-star hotel, and while the overall facilities are very good, I don't feel the rooms and some aspects of the service currently live up to a true 5-star standard. The biggest issue is that the rooms feel dated and are in need of refurbishment. In our room there were visible marks from what appeared to be previous roof leaks, chipped furniture, and areas where the finishing and beading/trim were either poorly done or missing. These may seem like small details, but they are noticeable and not what you would expect from a 5-star property. We also had an issue with the safe, which took three days to get fixed. We had to chase several times and found the response from staff quite slow and at times unresponsive. At a 5-star hotel, maintenance issues should really be dealt with much quicker. The hotel has some very good sports facilities, but when we tried to use the squash court, the lights could not be switched on, meaning we could not properly use the court. Another area that really needs improvement is the evening entertainment. It seemed to be catered almost entirely towards Turkish guests, with very little variety for international visitors. We stayed for five nights and on three of those nights the evening entertainment was essentially a concert/video being shown rather than a proper live performance. This was particularly disappointing when neighbouring hotels appeared to be putting shows! Thx