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Holiday Inn Hartford Downtown Area, an IHG Hotel

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Indoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Holiday Inn Hartford Downtown Area, an IHG Hotel

Holiday Inn Hartford Downtown Area, an IHG Hotel

3 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationConnecticut Science Center12 min walk
  • Popular LocationConnecticut Convention Center15 min walk
  • Popular LocationConnecticut Golf Land and Games11 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)22 min drive

Choose dates to view prices

About this area

East Hartford

Located in East Hartford, Holiday Inn Hartford Downtown Area, an IHG Hotel is in the business district. Keney Park and East Hartford Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Center & The Square and Manchester Parkade. Looking to enjoy an event or a game while in town? See what's happening at XL Center or Dunkin' Donuts Park. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Connecticut Science Center - 12 min walk
  • Connecticut Office of Culture and Tourism - 14 min walk
  • Constitution Plaza - 15 min walk
  • Connecticut Convention Center - 15 min walk
  • Connecticut Golf Land and Games - 11 min drive

Getting around

  • Hartford Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 22 min drive

Restaurants

  • The Restaurant — 1 min walk
  • ON20 — 14 min walk
  • Vivo — 14 min walk
  • Mickey's Oceanic Grill — 15 min walk
  • The Capital Grille — 15 min walk

About this property

Holiday Inn Hartford Downtown Area, an IHG Hotel

3-star suburban hotel near XL Center
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. All 215 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like microwaves and coffee makers. Room service, premium bedding, and hair dryers are among the other amenities available to guests.
Holiday Inn Hartford Downtown Area, an IHG Hotel offers 215 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 3 mi

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 11.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (9000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 11.95 per person (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hartford East
Holiday Inn Hotel Hartford East
Holiday Inn Hartford Downtown Area Hotel
Holiday Inn Hartford Downtown Area
East Hartford Sheraton
Hartford Downtown Area, An Ihg
Holiday Inn Hartford Downtown Area
Holiday Inn Hartford Downtown Area, an IHG Hotel Hotel
Holiday Inn Hartford Downtown Area, an IHG Hotel East Hartford

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 336 out of 989 reviews
5 - Excellent 34%
Rating 4 - Good. 349 out of 989 reviews
4 - Good 35%
Rating 3 - Okay. 164 out of 989 reviews
3 - Okay 17%
Rating 2 - Poor. 77 out of 989 reviews
2 - Poor 8%
Rating 1 - Terrible. 63 out of 989 reviews
1 - Terrible 6%

3.9/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Dated and in need of a refresh - tub didn't drain, rusty fixtures in the bathroom, peeling wallpaper and water-damaged drywall around the windows in my room, front door of the hotel didn't work. Didn't get housekeeping service any of 3 nights. Fire alarm beeped (low battery) during the night and I reported it the next morning, but nothing was done about it.
Stayed 3 nights in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Jun 2021

4/5 Good

Stayed 1 night in Jun 2021

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay. The staff was friendly. I was able to receive a microwave and refrigerator upon request.
Stayed 5 nights in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. No cleaning service
Stayed 2 nights in May 2021