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Holiday Inn Hartford Downtown Area, an IHG Hotel

Photo gallery for Holiday Inn Hartford Downtown Area, an IHG Hotel

Exterior
Indoor pool
Standard Room | Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Holiday Inn Hartford Downtown Area, an IHG Hotel

Holiday Inn Hartford Downtown Area, an IHG Hotel

3.0 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
100 East River Drive, East Hartford, CT, 06108

Explore the area

  • Popular LocationConnecticut Science Center12 min walk
  • Popular LocationConnecticut Convention Center15 min walk
  • Popular LocationXL Center7 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)22 min drive

Room options

About this area

East Hartford

Located in East Hartford, Holiday Inn Hartford Downtown Area, an IHG Hotel is in the business district. Keney Park and East Hartford Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Hartford Downtown Farmers Market and East Hartford Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at XL Center or Dunkin' Donuts Park. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

What's nearby

  • Connecticut River - 7 min walk
  • Connecticut Science Center - 12 min walk
  • Constitution Plaza - 14 min walk
  • Connecticut Convention Center - 15 min walk
  • XL Center - 7 min drive

Getting around

  • Hartford Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 22 min drive

Restaurants

  • ON20 - 14 min walk
  • Mickey's Oceanic Grill - 15 min walk
  • The Capital Grille - 15 min walk
  • Blue State Coffee - 16 min walk
  • The Blind Pig Pizza Co. - 17 min walk

About this property

Holiday Inn Hartford Downtown Area, an IHG Hotel

3-star hotel in the business district
Consider a stay at Holiday Inn Hartford Downtown Area, an IHG Hotel and take advantage of dry cleaning/laundry services, a bar, and a gym. The onsite American cuisine restaurant, The Restaurant, features happy hour. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and RV/bus/truck parking
  • An area shuttle, express check-out, and an elevator
  • Guest reviews give good marks for the overall value and central location
Room features
All 215 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Microwaves, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 3 mi

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: USD 15.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Restaurant

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (9000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 15.95 per person (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hartford East
Holiday Inn Hotel Hartford East
Holiday Inn Hartford Downtown Area Hotel
Holiday Inn Hartford Downtown Area
East Hartford Sheraton
Hartford Downtown Area, An Ihg
Holiday Inn Hartford Downtown Area
Holiday Inn Hartford Downtown Area, an IHG Hotel Hotel
Holiday Inn Hartford Downtown Area, an IHG Hotel East Hartford

Frequently asked questions

Does Holiday Inn Hartford Downtown Area, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Hartford Downtown Area, an IHG Hotel?

As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Hartford Downtown Area, an IHG Hotel on Feb 5, 2023 start from $111.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hartford Downtown Area, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Hartford Downtown Area, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Hartford Downtown Area, an IHG Hotel?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hartford Downtown Area, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Hartford Downtown Area, an IHG Hotel located?

Situated in the business district, this hotel is within a 15-minute walk of Connecticut River, Connecticut Science Center, and Riverside Park. Constitution Plaza and Connecticut Convention Center are also within 1 mi (2 km). Hartford Union Station is 25 minutes by foot.

Can I cancel my reservation for free at Holiday Inn Hartford Downtown Area, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Hartford Downtown Area, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Hartford Downtown Area, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.4

Good

Rating 10 - Excellent. 344 out of 1016 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 316 out of 1016 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 157 out of 1016 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 102 out of 1016 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 97 out of 1016 reviews" "
" "2 - Terrible 10%

7.6/10

Cleanliness

7.9/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

4/10 Poor

Serge

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Staff at the counter and restaurant was not very professional
Stayed 1 night in Jan 2023

10/10 Excellent

Swapnil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for CT convention center activities with reasonable rates
Stayed 1 night in Jan 2023

4/10 Poor

Annemarie

Traveled with family
Disliked: Amenities, property conditions & facilities
smoke smell to room, bathroom needs updating and water pressure was poor. Air conditioning very loud and was emitting hot air and cold air on the bottom. Refrigerator in room was old and all banged up. front desk would not send up towels, told me to come down and get them myself.
Stayed 1 night in Jan 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was alright for a night
Stayed 1 night in Dec 2022

2/10 Terrible

Rowena, Hartford

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed one night. The second night i tried to book another night and went to pay and front desk swiped my card and did it to many times and then once my money was removed they was adamant about the fact that they didn’t remove my money. And how it was from the day before and how they was going to block my room. Mind u it’s not even check out time from the previous night. So in all reality, I had to call the police and be kicked off the property with my 3 year old son and husband and we lived far away from there. No money back to this day and wasn’t even accommodated or apologized to

2/10 Terrible

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing housekeeping not good at all j hair in shower bug in room bye heater windows never stay there again
Stayed 1 night in Dec 2022

10/10 Excellent

Shenquaya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel

8/10 Good

TAMIKA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for my events

8/10 Good

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clear rooms.
Stayed 2 nights in Oct 2022

6/10 Okay

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facility was clean and the staff was very pleasant. However the fixtures were old. The channels were limited. The room did not smell fresh. I did not complain because I always travels with room fresheners
Stayed 1 night in Oct 2022