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Quality Inn Cromwell - Middletown

2.5 star property
Riverfront hotel with free breakfast and a health club

Choose dates to view prices

Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Property grounds
Free daily continental breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Deep soaking bathtub
Private bathroom
Hair dryer
  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Deep soaking bathtub
Private bathroom
Hair dryer
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2016
Premium bedding
Blackout drapes/curtains
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2016
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Deep soaking bathtub
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Deep soaking bathtub
Private bathroom
Hair dryer
  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Deep soaking bathtub
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
111 Berlin Rd, Cromwell, CT, 06416

What's nearby

  • Cromwell Commons Shopping Center - 10 min walk - 0.6 miles
  • Dinosaur State Park - 7 min drive - 5.0 miles
  • TPC River Highlands - 9 min drive - 5.5 miles
  • Wesleyan University - 9 min drive - 5.5 miles
  • Brownstone Exploration & Discovery Park - 10 min drive - 7.9 miles

Getting around

  • Meriden Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cumberland Farms - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Starbucks - ‬12 min walk

About this property

Quality Inn Cromwell - Middletown

Hotel near Wesleyan University
Located close to Brownstone Exploration & Discovery Park and TPC River Highlands, Quality Inn Cromwell - Middletown provides free continental breakfast, a coffee shop/cafe, and a garden. Active travelers can enjoy amenities like ice skating and fishing at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a health club.
Other perks at this hotel include:
  • Free self parking
  • RV/bus/truck parking, express check-out, and a front-desk safe
  • An elevator, barbecue grills, and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All 77 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Frequently asked questions

Is Quality Inn Cromwell - Middletown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Quality Inn Cromwell - Middletown?

As of Aug 20, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Cromwell - Middletown on Sep 14, 2025 start from $81.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Cromwell - Middletown?

Self parking is free at this property.

What time is check-in at Quality Inn Cromwell - Middletown?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 30.00 (subject to availability). Late check-in is available from noon– 4:00 PM for a fee of USD 40.00.

What time is check-out at Quality Inn Cromwell - Middletown?

Check-out is at 11 AM. Late check-out is available for USD 40.00 (subject to availability).

Where is Quality Inn Cromwell - Middletown located?

Situated on the Strip, this hotel is within 6 mi (10 km) of Wesleyan University, TPC River Highlands, and Dinosaur State Park. Lincoln Technical Institute and Brownstone Exploration & Discovery Park are also within 6 mi (10 km).

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Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 234 out of 999 reviews
Rating 8 - Good. 260 out of 999 reviews
Rating 6 - Okay. 206 out of 999 reviews
Rating 4 - Poor. 145 out of 999 reviews
Rating 2 - Terrible. 154 out of 999 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

inyang

Liked: Staff & service, amenities
The room was very neat, Breakfast was also basic, not too far from sopping areas, we stayed 5 nights & we enjoyed every moment of it.
Stayed 6 nights in Jul 2025

8/10 Good

ShelliAnn Patrice Perrin

Liked: Cleanliness, amenities, property conditions & facilities
The place was clean and quiet, would definitely recommend.
Stayed 4 nights in Jul 2025

8/10 Good

Leanna

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 14 nights in Jun 2025

6/10 Okay

Denise

It was an okay stay for a quick run.
Stayed 1 night in Aug 2025

10/10 Excellent

Joel A

Liked: Cleanliness
Staff was very helpful and friendly
Stayed 3 nights in Jul 2025

8/10 Good

Audra

Liked: Staff & service
Great location
Stayed 1 night in May 2025

2/10 Terrible

Fahmy

Disliked: Cleanliness, staff & service, property conditions & facilities
https://www.wfsb.com/2025/08/09/police-investigate-attempted-robbery-cromwell-hotel/ This gun pointt incident happend just an hour before we checked in.
Stayed 1 night in Aug 2025

8/10 Good

Christine

Liked: Cleanliness
Great Location to visit son at Wesleyan University. Staff was pleasant and helpful
Stayed 2 nights in May 2025

4/10 Poor

Claudio

Disliked: Cleanliness, amenities, property conditions & facilities
This Quality inn found all the bathroom and the shower they don’t meet the standards service most shower heads are broken and the faucet doesn’t work properly carpet and walls need to be done and replaced Frigidaire are frosty frozen. This Quality Inn Cromwell needs to be inspected!!!!
Stayed 3 nights in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Good location to visit son at Wesleyan University and attend graduation. Staff at the hotel were helpful, pleasant and accommodating.

2/10 Terrible

Kayla

Liked: Cleanliness, staff & service
There were people running around the hallways and man and woman consistently slamming the doors legit all night long!! ALL NIGHT! Never again will i stay there.. NEVER
Stayed 1 night in Aug 2025

4/10 Poor

Gavriel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was broken. Property sorely in need of renovation. Everything old and worn out. Wobbly bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay so much I ended up booking the room for another week very quit clean and comfortable I will definitely in the future use this hotel over any other one thank you !!!
Stayed 6 nights in Apr 2025

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down, staff unhelpful, shower leaked heavily, holes in the walls, breakfast was very limited and not restocked. Elevator was broken which meant dragging luggage up and down stairs. Easy location and plenty of parking though.
Stayed 6 nights in Jul 2025

4/10 Poor

Wanda Lee

Liked: Cleanliness
Disliked: Property conditions & facilities
Water Damage in the bathroom made it feel less than desirable.
Stayed 1 night in Jul 2025

6/10 Okay

Laura

Employees were great! Couldn't turn shower faucet maintenance came right away to turn it , but it drips stream of water if not turned super tight. Sink didn't have stopper, put a towel so my makeup items didn't go down the sink.
Stayed 1 night in Aug 2025

8/10 Good

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for two nights for a wedding in Middletown. Room was basic but clean. Hotel is close to two large shopping plazas with restaurants which was helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
i did not go to the hotel myself i only booked the rooms for my coach drivers, they reported the hotel was nice and the parking was great for large vehicles. i have added the property to our preferred locations list to use whenever we transport in the area.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness

An inexpensive option for a night

The rooms themselves are ok but the hotel overall is worn. Prices are in line with the quality of the property. Breakfast was included and decent.
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Amenities
Toilet was very slow flushing
Stayed 5 nights in Jul 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was inoperable during my stay, which was an inconvenience. The person on duty was able to accommodate my party and keep it on the main level to avoid using the stairs, which I can't do due to health issues. One of the reasons for choosing this hotel was the breakfast being served. The breakfast was more of a snack than a breakfast. There was bread( white or wheat) to toast, blueberry muffins(mini), pastries that were cut into strips, yogurt, a pancake machine (they were not fully cooked), and 2 kinds of dry cereal plus oatmeal. This was the same each day. It was not what I would have expected from this hotel. Overall, the stay was enjoyed. The rooms were clean, and it was quiet.
Stayed 10 nights in Jul 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, property conditions & facilities
Smelly and dirty in the stairway, corridor and room! Elevator not working.
Stayed 1 night in Jul 2025

2/10 Terrible

Samous

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT GO HERE!!! Room is disgusting, smells like cigarettes, I was mortified going here, holes everywhere, sheets look used, I’m itchy all over.
Stayed 1 night in Jun 2025

6/10 Okay

Wendy

I rented the room for the weekend for myself, bf and our service dog.,at first I received an email that they didn’t support my ESA as a service animal however, at the property they requested additional $25/day + tax and a $50 deposit for incidentals. We were given a room on 1st floor (elevator broken) and right next to ice machine (good plus) No one bothered us during the stay. Our socks were black from walking barefoot on floors. I thought we reserved king sized bed we were given a room with 2 full sized beds. There were some shady people hanging around property and the police were there on one occasion. It definitely wasn’t worth the price
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet was broken, mold in bathroom, curtains broken, 2 cars got broken into the night we stayed
Stayed 1 night in May 2025