Quality Inn Cromwell - Middletown

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Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Quality Inn Cromwell - Middletown

Quality Inn Cromwell - Middletown

2.5 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
111 Berlin Rd, Cromwell, CT, 06416

Explore the area

  • Popular LocationWebster Square Shopping Center5 min drive
  • Popular LocationSmith Park5 min drive
  • Popular LocationConnecticut River State Wildlife Area8 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)29 min drive

Choose dates to view prices

About this area

Cromwell

Located in Cromwell, Quality Inn Cromwell - Middletown is on the Strip and on a river. TPC River Highlands and Brownstone Exploration & Discovery Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Lyman Orchards and Westfarms Mall. Don't miss out on a visit to Dinosaur State Park. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing.

What's nearby

  • Webster Square Shopping Center - 5 min drive
  • Smith Park - 5 min drive
  • Connecticut River State Wildlife Area - 8 min drive
  • Brownstone Exploration & Discovery Park - 9 min drive
  • TPC River Highlands - 11 min drive

Getting around

  • Berlin Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 29 min drive

Restaurants

  • Baci Grill — 10 min walk
  • Cromwell Diner — 11 min walk
  • Billy Tee's — 18 min walk
  • Red Fox — 4 min drive
  • Josie's Corner LLC — 5 min drive

About this property

Quality Inn Cromwell - Middletown

Riverfront hotel with health club and 24-hour business center
Along with a health club, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, coffee/tea in a common area, and a microwave in a common area. All 77 rooms boast deep soaking tubs and offer free WiFi and flat-screen TVs. Guests will also find free wired Internet, refrigerators, and microwaves.
Quality Inn Cromwell - Middletown offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2016.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 coffee shop/café
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fishing
  • Fitness center
  • Ice skating

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Renovated guestrooms - March 2016
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 150.00 per stay
1 per room (up to 30 lbs)
Pets cannot be left unattended
An off-leash area is available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 132 out of 586 reviews
5 - Excellent 23%
Rating 4 - Good. 187 out of 586 reviews
4 - Good 32%
Rating 3 - Okay. 139 out of 586 reviews
3 - Okay 24%
Rating 2 - Poor. 65 out of 586 reviews
2 - Poor 11%
Rating 1 - Terrible. 63 out of 586 reviews
1 - Terrible 11%

3.6/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.3/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall
Stayed 2 nights in Nov 2021

4/5 Good

Liked: Staff & service
Good location for a quick stay in the area.
Stayed 2 nights in Nov 2021

2/5 Poor

Traveled with family
Disliked: Amenities
the entire 3rd floor was designated NON Smoking however the entire floor smelled like a smoking lounge. Also other guest were beating on the doors at trying to wake their room mate so they could get in
Stayed 2 nights in Nov 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was dirty. Did not seem to be kept up at all. There were cigarette burns on the duvet covers. Air vents were covered in dust
Stayed 3 nights in Sep 2021

3/5 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2021