Helmstorf Vacations from $1,147

The room waa clean. Bed waa comfortable. Good breakfast and nice staff. Wish we would have known about the neighborhood when I booked. It was not a big deal, but did not realized what Reeperbahn was as a location

The room was clean and modern. The wifi signal was so weak it didn't work at all. We had to spend extra money on an esim just to be connected. Disappointing for a hotel that offers wifi inclusive with your room. The lock on the shower door was broken so you had to hold it closed with your foot when you showered so you didn't flood the room. Good location.

The exterior may look old and historic, but the room was quite modern, very spacious and with a very high ceiling. Wifi coverage was great, the bed stands had power outlets, the bathroom was very clean and well designed and had everything you'd need. The gym was relatively well equipped by hotel standards and well maintained, as were the saunas. The lobby and other amenities were also quite nice, with two large rooms that served as a kind of library. It almost felt like living in a palace, except with a modern room. I just wish I had been staying longer! The only minor complaint was that housekeeping didn't respect the do not disturb sign on two occasions. Transportation was also super convenient since the U3 U-Bahn station was right outside the front door of the hotel.

I found this property to be underwhelming for the price. The air conditioning didn't work and I had to get a stand up fan for the whole stay. The room was dated. I don't like how the doors open outwards and feel that is a bit of a security issue especially for women staying on their own. The bedding was very ordinary with just a bottom sheet and comforter..no other sheet. The gym was tiny and often crowded. The spa's looked beautiful but feel some of that space could be better dedicated to a slightly bigger workout facility. The breakfast that was included was nice. The service at the eateries was hit and miss. No one wanted to make an attempt to communicate in English. I think the staff should have the basics. The steak in the steak house is priced per 100grams and if you don't notice it on the menu before you walk in you can end up overpaying than what you had originally planned. I thought having to pay for the coffee in gym was unreasonable. I like to have a cup before I work out in the morning and before I hit breakfast and had to pay for it. Whereas had I had breakfast before my workout, coffee would have been unlimited. I just don't feel there is value nor would I say this is a 5 star hotel. I would rate it as a 4 star perhaps that needs a renovation. I will be staying at another hotel next year.

Wonderful little hotel. Great location, great price, breakfast was good. Friendly staff and clean room.