Overview of Hersonissos Palace - All Inclusive

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Guest reviews

3.2 / 5
35 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • All inclusive


What's nearby

Popular LocationConvention Centre Creta Maris5 min walk
Popular LocationPort of Hersonissos6 min walk
Popular LocationSt. Paraskevi Church6 min walk
AirportHeraklion (HER-Nikos Kazantzakis)23 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Double or Twin Room

    Double or Twin Room

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
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  • Standard Room, Partial Sea View

    Standard Room, Partial Sea View

    Room amenities

    • 323 sq ft
    • Partial sea view
    • Sleeps 3
    • 1 Double Bed
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  • Single Room

    Single Room

    Room amenities

    • 323 sq ft
    • Sleeps 1
    • 1 Twin Bed
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About this area


Hersonissos Palace - All Inclusive is located near the beach and in an area with good shopping. Star Beach Water Park and Crete Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stalis Beach. Aquaworld Aquarium and Acqua Plus Water Park are also worth visiting.

Visit our Hersonissos travel guide
Popular Location

What's nearby

  • Convention Centre Creta Maris - 5 min walk
  • Port of Hersonissos - 6 min walk
  • St. Paraskevi Church - 6 min walk
  • Aquaworld Aquarium - 8 min walk
  • Sarakino - 8 min walk

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 23 min drive


  • Onsite dining venue – Serves breakfast, lunch, and dinner.
  • Onsite dining venue #2 – Serves breakfast, lunch, and dinner.

About this property

Hersonissos Palace - All Inclusive

5-star all-inclusive property near Star Beach Water Park
2 outdoor pools, a restaurant, and an indoor pool are available at this property. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. All 199 rooms offer furnished balconies, refrigerators, and plasma TVs with satellite channels. Guests will also find room service, hair dryers, and phones.
Hersonissos Palace - All Inclusive offers 199 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. 22-inch plasma televisions come with satellite channels.
Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All buffet meals, snacks, and local beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Property amenities


Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Free full breakfast
All buffet meals, snacks, and local beverages included
1 restaurant and 1 coffee shop/café
2 bars/lounges and 1 poolside bar
Room service available
Coffee/tea in common area(s)

Things to do

2 outdoor pools
Billiards/pool table
Fitness center
Indoor pool
Outdoor tennis court

Family friendly

2 outdoor pools
Dry cleaning service
Free cribs/infant beds
Indoor pool



Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Languages spoken


Business services

1 meeting room
Business center


Pool sun loungers
Pool umbrellas


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible path of travel


Designated smoking areas
TV in lobby

Room amenities


Air conditioning
Free cribs/infant beds


Bathtub or shower
Free toiletries
Hair dryer


22-inch plasma TV
Satellite channels

Food and drink


Outdoor space

Furnished balcony


Safe (surcharge)



Check-in between 2 PM - 4 AM
Minimum check-in age - 18


Check-out before noon

Renovations and closures

This property is closed from 27 March 2020 to 29 April 2020 (dates subject to change).


  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types accepted at this property

American Express

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
Property Registration Number 1039K014A0046100

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Hersonissos Palace
  • Hersonissos Palace Hotel
  • Palace Hersonissos
  • Palace Hotel Hersonissos
  • Hersonissos Palace Hotel Crete, Greece
  • Hersonissos Palace All Inclusive All-inclusive property
  • Hersonissos Palace All Inclusive
  • Hersonissos Palace - All Inclusive Hersonissos
  • Hersonissos Palace - All Inclusive All-inclusive property
  • All-inclusive property Hersonissos Palace - All Inclusive
  • Hersonissos Palace - All Inclusive Hersonissos
  • Hersonissos Palace
  • Palace All Inclusive All-inclusive property
  • Palace All Inclusive
  • Hersonissos All Inclusive
All reviews

Frequently asked questions

Guest reviews


Guest rating

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2019


  • Liked: Cleanliness, staff & service, room comfort

Not for people from the UK

I would like to say...this hotel is in Greece so I understand that I will not get the food I am used to at home. This hotel does not cater for a U.K. Clientele. The staff are great but the fool is not to my taste which meant that we ate out in the evening...in fact at lunch too each day. It seems to support our Easten European counterparts but that didn't work for us! We booked two nights in other hotels to enjoy a higher standard of hotel. That wing the case you get what you pay for this is cheap and accessible clean and friendly no complaints just a higher standard was required on our part!

Stayed 6 nights in May 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Room comfort

Amazing food

Beautiful hotel lobby, reception and restaurant. Rooms definitely require upgrading I wouldn't say this is a 5* hotel. Food excellent. No entertainment. Rear hotel pool area run down requires attention.


  • Disliked: Staff & service, property conditions & facilities, room comfort

Not a 5*!

It's a 3* at the max, bad all Inclusive , you end up paying for more. No entertainment . Hotel staff are rude.


  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go there!

Rude and unfriendly staff, bad food (they charge for water at Dinner!), poor maintenance of rooms and in particular bathrooms, dirty common areas and hallways, small and crowded pool,definitely not a 5 stars as they claim.