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Beach nearby, snorkeling, surfing, sailing
Beach nearby, snorkeling, surfing, sailing
Outdoor pool
Outdoor pool

Guest reviews

4.1/5 Very Good
1,598 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationCoconut Island Park6 min walk
Popular LocationLiliuokalani Park and Gardens8 min walk
Popular LocationPort of Hilo3 min drive
AirportHilo, HI (ITO-Hilo Intl.)8 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 298 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Lanai, Oceanfront (Corner)

    4.2/5 guest room rating

    Room amenities

    • 341 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Lanai, Oceanfront (Corner)
  • Junior Suite, 1 King Bed, Non Smoking, Oceanfront

    Room amenities

    • 742 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking, Oceanfront
  • Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

    Room amenities

    • 550 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Non Smoking (with Soaker Tub)
  • Suite, 2 Bedrooms (KAMEHAMEHA)

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 King Beds
    More detailsSuite, 2 Bedrooms (KAMEHAMEHA)
  • Room, 2 Queen Beds, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 298 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Lanai, Oceanfront

    4.2/5 guest room rating

    Room amenities

    • 369 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Lanai, Oceanfront
  • Room, 1 King Bed, Non Smoking, Ocean View

    4.2/5 guest room rating

    Room amenities

    • 298 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Ocean View
  • Room, 2 Queen Beds, Lanai, Oceanfront

    4.3/5 guest room rating

    Room amenities

    • 369 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Lanai, Oceanfront
  • Room, 2 Queen Beds, Lanai, Oceanfront

    5/5 guest room rating

    Room amenities

    • 369 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Lanai, Oceanfront
  • Room, 2 Queen Beds, Non Smoking, Ocean View

    4.6/5 guest room rating

    Room amenities

    • 298 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking, Ocean View
  • Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

    Room amenities

    • 330 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)
  • Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

    Room amenities

    • Ocean view
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)
  • Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

    Room amenities

    • Bay view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)
  • Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

About this area

Hilo

Located in Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is in the city center and on the waterfront. While the natural beauty of Hamakua Coast and Coconut Island Park can be enjoyed by anyone, those looking for an activity can check out Port of Hilo. Don't miss out on a visit to Hawaii Tropical Botanical Garden. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

Visit our Hilo travel guide
Map
Popular Location

What's nearby

  • Coconut Island Park - 6 min walk
  • Liliuokalani Park and Gardens - 8 min walk
  • Panaewa Rainforest Zoo - 3 min drive
  • Port of Hilo - 3 min drive
  • Wailoa Center - 4 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 8 min drive

Restaurants

  • Sandalwood — 1 min walk
  • Uncle Billy's Hilo Bay Hotel - 1 min walk
  • Coconut Grill - 8 min walk
  • Fruit Palace - 8 min walk
  • Ponds - 9 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

3.5-star golf hotel near Hamakua Coast
This hotel features a golf course, a restaurant, and an outdoor pool. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges, and a 24-hour fitness center are onsite. All 379 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and microwaves. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hilo hotel provides complimentary wired and wireless Internet access. 48-inch LCD televisions come with cable channels. Housekeeping is offered daily and microwaves can be requested.

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of CleanStay (Hilton)
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Contactless check-out

Safety measures

Individually-wrapped food options available for lunch and dinner
Hand sanitizer provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: USD 20.00 per day
  • Valet parking: USD 20 per day

Food and drink

  • Full breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 21.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • 9 holes of golf
  • Bicycle rentals
  • Boat tours
  • Canoeing
  • Fishing
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 48-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in from 4:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Anyone traveling to Hawaii is required to self-quarantine for 14 days. Beginning August 1, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 30.00 per accommodation, per night
The resort fee includes:
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 21.00 per person (approximately)
  • Self parking fee: USD 20.00 per day
  • Valet parking fee: USD 20 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Tax ID - W 50540186.01.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for lunch and dinner.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel Hilo

Frequently asked questions

Can I cancel my reservation for free at Grand Naniloa Hotel Hilo - a Doubletree by Hilton and receive a full refund?
Yes, Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Naniloa Hotel Hilo - a Doubletree by Hilton cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
As of Jul 15, 2020, prices found for a 1-night stay for 2 adults at Grand Naniloa Hotel Hilo - a Doubletree by Hilton on Jul 16, 2020 start from $149, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a pool?
Yes, this property has an outdoor pool.
Is Grand Naniloa Hotel Hilo - a Doubletree by Hilton pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is available for USD 20.00 per day. Valet parking is available for USD 20 per day.
What time is check-in at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
Check-in is from 4:00 PM–anytime.
What time is check-out at this property?
Check-out is at 11 AM.
Where is Grand Naniloa Hotel Hilo - a Doubletree by Hilton located?
Located in the heart of Hilo, this golf hotel is within a 10-minute walk of Hamakua Coast and Coconut Island Park. Port of Hilo and Hilo Farmers Market are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.1
Very Good
5 - Excellent
657
4 - Good
582
3 - Okay
218
2 - Mediocre
88
1 - Poor
53
4.3
Cleanliness
4.2
Service and Staff
3.9
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was extremely friendly. They ensured yhe property was clean and sanitized through Covid-19. Rooms were fairly clean. Some bugs here and there but nothing unexpected when staying mear lush green mature and the ocean. Overall, grrat experiemce anx would stay again

Stayed 4 nights in Jul 2020

3/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Amenities

Clealiness and atmosphere. The evening staff wasnt so great but the afternoon workers wete great especially cristine

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

Although this pandemic has caused them to lose out on customers. The guest service agents provided excellent service. They were kind and very helpful with everything.

Stayed 5 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Everything is going. The room is clean, the bed is comfortable the view is nice

Stayed 1 night in May 2020

4/5 Good

  • Disliked: Cleanliness

The location is nice. Staff was nice at the check in but somehow not helpful afterwards with answering questions. I got the feeling some of them of sick of having tourists around. I think what threw me off the most was the room common areas were not clean. There was residue of food on the counters and desk.

Stayed 3 nights in Mar 2020