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Outdoor pool
View from Room
32-inch flat-screen TV with cable channels
View from Room

Guest reviews

4.2/5 Very Good
1,451 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationCoconut Island Park4 min walk
Popular LocationLiliuokalani Park and Gardens6 min walk
Popular LocationPort of Hilo7 min drive
AirportHilo, HI (ITO-Hilo Intl.)7 min drive

Choose dates to view prices

  • Standard Room, Garden View

    4.7/5 guest room rating

    Room amenities

    • 347 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsStandard Room, Garden View
  • Suite, 1 Bedroom, Garden View

    5/5 guest room rating

    Room amenities

    • 606 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 1 Bedroom, Garden View
  • Junior Suite

    4.4/5 guest room rating

    Room amenities

    • 542 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite
  • Deluxe Room, Ocean View

    4.5/5 guest room rating

    Room amenities

    • 376 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More detailsDeluxe Room, Ocean View
  • Superior Room, Ocean View

    4.2/5 guest room rating

    Room amenities

    • 347 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsSuperior Room, Ocean View
  • Suite, 1 Bedroom, Ocean View

    5/5 guest room rating

    Room amenities

    • 748 sq ft
    • Ocean view
    • Sleeps 5
    • 2 Queen Beds
    More detailsSuite, 1 Bedroom, Ocean View

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hilo

Located in Hilo, Castle Hilo Hawaiian Hotel is next to a golf course and by the ocean. Hamakua Heritage Corridor and Hilo Art Museum are cultural highlights, and some of the area's attractions include Panaewa Rainforest Zoo and Hawaii Tropical Botanical Garden. Onomea Tea Company Estate and Mauna Loa Macadamia Nut Factory are also worth visiting. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Our guests appreciate the hotel's central and quiet location.

Visit our Hilo travel guide
Map
Popular Location

What's nearby

  • Coconut Island Park - 4 min walk
  • Liliuokalani Park and Gardens - 6 min walk
  • Panaewa Rainforest Zoo - 3 min drive
  • Wailoa Center - 3 min drive
  • Port of Hilo - 7 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • Queens Court Restaurant — 1 min walk
  • ICafe/Waioli Lounge — 1 min walk
  • Uncle Billy's Hilo Bay Hotel - 1 min walk
  • Fruit Palace - 7 min walk
  • The Hilo Bay Cafe - 9 min walk

About this property

Castle Hilo Hawaiian Hotel

3.5-star golf hotel near Port of Hilo
This hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café, and a meeting room. All 286 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include free local calls, hair dryers, and ironing boards.
Castle Hilo Hawaiian Hotel offers 286 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hilo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 26 for adults and USD 16 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • 18 holes of golf
  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Anyone traveling to Hawaii is required to self-quarantine for 14 days. Beginning August 1, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.67 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Newspaper
  • Phone calls
  • In-room coffee
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 26 for adults and USD 16 for children (approximately)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Tax ID - GE-189-318-3488-01.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Can I cancel my reservation for free at Castle Hilo Hawaiian Hotel and receive a full refund?
Yes, Castle Hilo Hawaiian Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Castle Hilo Hawaiian Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Castle Hilo Hawaiian Hotel?
As of Jul 16, 2020, prices found for a 1-night stay for 2 adults at Castle Hilo Hawaiian Hotel on Jul 19, 2020 start from $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Castle Hilo Hawaiian Hotel?
Self parking is free at this property.
What time is check-in at Castle Hilo Hawaiian Hotel?
Check-in is from 3:00 PM–anytime.
What time is check-out at Castle Hilo Hawaiian Hotel?
Check-out is at noon.
Where is this hotel located?
Situated in Hilo, this golf hotel is 0.1 mi (0.1 km) from Hamakua Coast and within 3 mi (5 km) of Port of Hilo and University of Hawaii at Hilo. Hamakua Heritage Corridor and Naniloa Country Club are also within 5 minutes.

Guest reviews

Overall score and ratings for Castle Hilo Hawaiian Hotel

4.2
Very Good
5 - Excellent
618
4 - Good
613
3 - Okay
168
2 - Mediocre
39
1 - Poor
13
4.3
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Room was clean and nicely decorated. Staff was friendly and helpful. Will definitely stay here again

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome stay it was so beautiful so amazing. Listening to ocean and view was omg

Stayed 1 night in Mar 2016

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 6 nights in Mar 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 5 nights in Mar 2020