- Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and nicely decorated. Staff was friendly and helpful. Will definitely stay here again
Stayed 1 night in Jun 2020
Photo gallery
Guest reviews
Very Good
1,451 reviews
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air Conditioning
- Restaurant
- Gym
Map
71 Banyan Dr, Hilo, HI
Explore the area
Coconut Island Park4 min walk
Liliuokalani Park and Gardens6 min walk
Port of Hilo7 min drive
Hilo, HI (ITO-Hilo Intl.)7 min drive
Choose dates to view prices
Standard Room, Garden View
Photos of Standard Room, Garden View
Standard Room, Garden View
4.7/5 guest room ratingMore detailsRoom amenities
- 347 sq ft
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
347-sq-foot room, balcony with garden views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite, 1 Bedroom, Garden View
Photos of Suite, 1 Bedroom, Garden View
Suite, 1 Bedroom, Garden View
5/5 guest room ratingMore detailsRoom amenities
- 606 sq ft
- Sleeps 4
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
606-sq-foot room, balcony with garden views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Junior Suite
Photos of Junior Suite
Junior Suite
4.4/5 guest room ratingMore detailsRoom amenities
- 542 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
542-sq-foot room, balcony with garden views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, Ocean View
Photos of Deluxe Room, Ocean View
Deluxe Room, Ocean View
4.5/5 guest room ratingMore detailsRoom amenities
- 376 sq ft
- Ocean view
- Sleeps 4
- 1 King Bed OR 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed or 2 Queen Beds
376-sq-foot room, balcony with ocean views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Superior Room, Ocean View
Photos of Superior Room, Ocean View
Superior Room, Ocean View
4.2/5 guest room ratingMore detailsRoom amenities
- 347 sq ft
- Ocean view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
347-sq-foot room with ocean views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite, 1 Bedroom, Ocean View
Photos of Suite, 1 Bedroom, Ocean View
Suite, 1 Bedroom, Ocean View
5/5 guest room ratingMore detailsRoom amenities
- 748 sq ft
- Ocean view
- Sleeps 5
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 5Max adults: 5Max children: 4
Room details
2 Queen Beds
748-sq-foot room, balcony with ocean views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Hilo
Located in Hilo, Castle Hilo Hawaiian Hotel is next to a golf course and by the ocean. Hamakua Heritage Corridor and Hilo Art Museum are cultural highlights, and some of the area's attractions include Panaewa Rainforest Zoo and Hawaii Tropical Botanical Garden. Onomea Tea Company Estate and Mauna Loa Macadamia Nut Factory are also worth visiting. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Our guests appreciate the hotel's central and quiet location.
Visit our Hilo travel guideWhat's nearby
- Coconut Island Park - 4 min walk
- Liliuokalani Park and Gardens - 6 min walk
- Panaewa Rainforest Zoo - 3 min drive
- Wailoa Center - 3 min drive
- Port of Hilo - 7 min drive
Getting around
- Hilo Intl. Airport (ITO) - 7 min drive
Restaurants
- Queens Court Restaurant — 1 min walk
- ICafe/Waioli Lounge — 1 min walk
- Uncle Billy's Hilo Bay Hotel - 1 min walk
- Fruit Palace - 7 min walk
- The Hilo Bay Cafe - 9 min walk
About this property
About this property
Cleaning and safety practices
Cleaning and safety practices
Enhanced cleanliness measures
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Social distancing
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 26 for adults and USD 16 for children
- 1 restaurant and 1 coffee shop/café
- 1 bar
Things to do
- 18 holes of golf
- Fitness center
- Outdoor pool
Family friendly
- Free cribs/infant beds
- Laundry facilities
- Outdoor pool
- Refrigerator
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Elevator
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Laundry facilities
- Tour/ticket assistance
Languages spoken
- English
Business services
- 1 meeting room
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible parking
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
Bathroom
- Eco-friendly toiletries
- Hair dryer
- Shower/tub combination
Entertainment
- 32-inch flat-screen TV
- Cable channels
Food and drink
- Coffee/tea maker
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Laptop-friendly workspace
- Phone
Policies
Policies
Check-in
Check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 21
Check-out
Check-out
Check-out before noon
Special check-in instructions
Special check-in instructions
Front desk staff will greet guests on arrival
Anyone traveling to Hawaii is required to self-quarantine for 14 days. Beginning August 1, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt.
Access methods
Access methods
Staffed front desk
Pets
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 30.0 per day
Free cribs (infant beds)
Property payment types
Property payment types
Important information
Important information
Fees
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: USD 28.67 per accommodation, per night
The resort fee includes:
- Fitness center access
- Newspaper
- Phone calls
- In-room coffee
- Parking
- Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 26 for adults and USD 16 for children (approximately)
- Rollaway bed fee: USD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Tax ID - GE-189-318-3488-01.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Each guestroom is kept vacant for a minimum of 72 hours between bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Property is also known as
Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo
Frequently asked questions
Guest reviews
4.3
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.0
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay it was so beautiful so amazing. Listening to ocean and view was omg
Stayed 1 night in Mar 2016
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
- Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2020
This traveler didn’t leave comments with their review
Stayed 5 nights in Mar 2020