8.8/10 Excellent! (1,927 reviews)
Rating: ★☆☆☆☆ (1/5)
Title: Convenient Location, Completely Useless Customer Service
Review:
The only positive thing about this place is its location. Everything else was an absolute disaster.
I booked a specific rate online, but when I checked in, the front desk conveniently omitted the fact that my rate had been altered. It wasn’t until later in my stay that I realized the price discrepancy. When I brought it up to management to get it resolved, the staff was completely rude, dismissive, and unhelpful. Zero accountability or effort to make things right. So I decided to check out earlier and they charged me a late fee. What a joke of a management team.An online booking system should be honored, and guests deserve basic honesty and respect at check-in.
I’d honestly rather stay at a 1-star hotel than deal with these jokers again. Save yourself the headache and book elsewhere.
Reviewed on Nov 12, 2026
