House of Augustus Tours

This was a very nice hotel to stay. The staff were great, the rooms were clean and it was centrally located to everything.

Although the rooms are small compared to what we are used to, the hotel was beautiful and clean. The location is excellent with walking distance to the train station. It is conveniently located in city center making it very easy to walk to most of the iconic sites one would want to visit in Rome. There are many restaurants in shops nearby.

Unfortunately, our stay was a very disappointing experience from beginning to end. The property did not meet the standards we expected, and the overall experience was nothing like what was advertised. Upon arrival, we immediately noticed several issues with the property and felt uncomfortable staying there. The condition of the accommodation was disappointing, and there were concerns regarding cleanliness, maintenance, and the overall quality of the room. The property did not feel properly prepared for guests. Communication and customer service were also frustrating. We expected the staff/management to be responsive and helpful when concerns were brought to their attention, but the situation was not handled in a way that made us feel valued as guests. Ultimately, we decided that the best option was to leave and find alternative accommodations rather than continue our stay. For the price we paid, the experience was completely unacceptable. I would strongly recommend that future guests carefully consider other options before booking. Based on our experience, I would not stay here again or recommend this property to others.