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Hampton Inn Houston-Willowbrook Mall

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Located close to Aerodrome and Houston Methodist Willowbrook Hospital, Hampton Inn Houston-Willowbrook Mall offers a convenient stay with an indoor pool and gym. Take advantage of free in-room WiFi, dry cleaning/laundry services, and a business center. Guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Sofa bed
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 5
  • 1 King Bed

View all photos for Standard King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard King Bed

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Sofa bed
  • Sleeps 3
  • 1 King Bed

King Study With Sofabed-Non Smoking

  • Sleeps 5

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Two Queen Accessible with Tub - Non-Smoking

  • Sleeps 5

Mobility Accessible King Room with Roll in Shower

  • Sleeps 3

1 King Mobility Access With Tub Nonsmoking

  • Sleeps 3

One King Bed Room With Mobility Accessible Tub And Sofabed-Non-Smoking

  • Sleeps 5

King Room-Non-Smoking

  • Sleeps 3

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About the neighborhood

Map
7645 West FM 1960, Houston, TX, 77070

What's nearby

  • Willowbrook Mall - 2 min walk - 0.1 miles
  • Houston Methodist Willowbrook Hospital - 8 min walk - 0.5 miles
  • Aerodrome - 12 min walk - 0.7 miles
  • Mountasia Houston - 12 min walk - 0.7 miles
  • Stone Moves Indoor Rock Climbing - 13 min walk - 0.7 miles

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 34 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪In-N-Out Burger - ‬4 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Hooters - ‬12 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk

About this property

Hampton Inn Houston-Willowbrook Mall

Hotel near Willowbrook Mall
Located close to Aerodrome and Houston Methodist Willowbrook Hospital, Hampton Inn Houston-Willowbrook Mall provides a free breakfast buffet, dry cleaning/laundry services, and a gym. Free in-room WiFi and a business center are available to all guests.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and smoke-free premises
  • Free newspapers, a front-desk safe, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 74 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 43-inch LCD TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 1 2025 to January 5 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Houston Willowbrook
Hampton Inn Willowbrook
Hampton Inn Willowbrook Hotel
Hampton Inn Willowbrook Hotel Houston
Hampton Inn Willowbrook Houston
Willowbrook Hampton Inn
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall
Houston Hampton Inn
Hampton Inn Houston-Willowbrook Hotel
Hampton Inn Hotel
Hampton Inn Houston Willowbrook Mall
Hampton Inn Houston Willowbrook
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall Houston
Hampton Inn Houston-Willowbrook Mall Hotel Houston

Frequently asked questions

Does Hampton Inn Houston-Willowbrook Mall have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from July 1 2025 to January 5 2026 (completion date subject to change).

How much does it cost to stay at Hampton Inn Houston-Willowbrook Mall?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn Houston-Willowbrook Mall on Dec 24, 2025 start from $70.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn Houston-Willowbrook Mall pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn Houston-Willowbrook Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn Houston-Willowbrook Mall?

Check-out is at noon.

Where is Hampton Inn Houston-Willowbrook Mall located?

Located in Willowbrook, this hotel is within a 15-minute walk of Willowbrook Mall and Houston Methodist Willowbrook Hospital. Aerodrome and Sam Houston Race Park are also within 6 mi (10 km).

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Reviews

Hampton Inn Houston-Willowbrook Mall Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Location

9.0

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 323 out of 596 reviews
Rating 8 - Good. 156 out of 596 reviews
Rating 6 - Okay. 53 out of 596 reviews
Rating 4 - Poor. 34 out of 596 reviews
Rating 2 - Terrible. 30 out of 596 reviews

Reviews

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great and comfortable place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Glenn

Clean
Stayed 1 night in Oct 2025

8/10 Good

Antonia

Liked: Cleanliness, property conditions & facilities
The beds were comfortable!! I enjoyed my stay
Stayed 2 nights in May 2025

8/10 Good

RoseAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Did not get extra sheets ir blanket for the foldout bed. I needed 2 beds, got a king with a sofa bed.
Stayed 1 night in Oct 2025

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is under renovation and smells very musty. While in our room, the towel holder fell of the wall. There was a water leak the night we arrived & the water was shut off during the day for several hours the next day. I'm surprised they are allowing guests during this extensive of a renovation.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yohanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, very clean
Stayed 6 nights in Apr 2025

8/10 Good

Georgina

Liked: Cleanliness, staff & service
The hotel was fine. It was being remodeled, but it was discounted and the location was important.
Stayed 4 nights in Jul 2025

4/10 Poor

SABRINA

Disliked: Cleanliness, property conditions & facilities
Disappointed in this location. Toilet and bathtub both dirty. Shower knob was missing. A/C inoperative in public areas.
Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo Asael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel on the Willowbrook area, a lot of shops and restaurants to enjoy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

6/10 Okay

billie

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The check-in process was fast, with excellent customer service. The property is under construction so the hallways reflect that. I did not expect the room to look so tired and dirty. The carpet was dirty so I was afraid to walk on it without having my feet covered. The covers on the bed were wrinkled and thrown together. There is a restaurant that plays loud music near by so be mindful of that if you’re looking for a good night sleep. The breakfast was ok. The quality of the food could have been better. Due to the construction and dirty room. I would not recommend this property at this time. There are better hotels nearby.
Stayed 1 night in Nov 2025

10/10 Excellent

Zoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience to a family baseball trip
Stayed 2 nights in Feb 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in May 2024

8/10 Good

Charles

Liked: Room comfort
Stayed in special needs room for 3 nights. Excellent breakfast with variety on eggs and meat. Pool was closed for repairs which was upsetting.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel on other occasions. The staff is nice and we enjoy the breakfast. The hotel is located near several eateries and the mall.
Stayed 1 night in Mar 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has been great .
Stayed 1 night in Apr 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean brought my pup and was able to take out at night and felt safe security was riding around.
Stayed 1 night in Mar 2025

6/10 Okay

Aszur

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is conveniently located by many dining options and shopping. Although the hotel is outdated, not the cleanest room, also there is not any laundry services at the property you have to take your items to their sister hotel that’s located behind this property. The ice machines aren’t properly functioning the breakfast options are limited.
Stayed 2 nights in Jul 2025

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy motorcycles outside until 3 in the morning. Numbers on clock and thermostat were unreadable. Fan wouldn't stay on so room was hot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and safe place to stay with family. Their indoor pool was enjoyable and breakfast was as well.
Stayed 1 night in Jan 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
So much dust everywhere and my allergies wouldnt stop. Bed was hard as a rock and pillows were terrible
Stayed 1 night in Aug 2025

4/10 Poor

Allison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had to be moved rooms because the first one smelled stongly of mold and there were cockroaches. The second room we were moved to was dirty as well (sticky floors and dirty toilets), and although not as strong, it still smelled of mold.
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to take a break.

Good hotel that has a good connection to several restaurants and bars. Next to the mall. Good place to go after arriving to Houston from the airport.
Stayed 1 night in Feb 2025

10/10 Excellent

Pamela

Everything was fine and I was comfortable
Stayed 1 night in May 2025

10/10 Excellent

Shyrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend staying at this location especially if you’re just visiting the city. Great location, indoor pool, clean, and awesome free breakfast.