My room was spacious, very clean, with a lovely view and a balcony where I could have my coffee. The staff at check-in, in the restaurant, and housekeeping were super friendly, efficient, and helpful.
The cons are - the lock was broken on the sliding glass door in my room, no elevator, no hair dryer, and I wasn’t told that I needed to turn the hot water heater on in my room in order to get hot water. (The housekeeping lady then showed me how, and offered to let me shower in an unoccupied room- which I appreciated.)
All in all - nice place, great staff, beautiful grounds, good food - just doesn’t have all the bells and whistles I expect at the price they’re charging.