Best Western Plus Indianapolis Downtown

Photo gallery for Best Western Plus Indianapolis Downtown

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Premium bedding, desk, iron/ironing board, free cribs/infant beds
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Premium bedding, desk, iron/ironing board, free cribs/infant beds

Overview of Best Western Plus Indianapolis Downtown

Best Western Plus Indianapolis Downtown

2.5 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
401 East Washington Street, Indianapolis, IN, 46204

Explore the area

  • Popular LocationBankers Life Fieldhouse7 min walk
  • Popular LocationIndiana Convention Center15 min walk
  • Popular LocationLucas Oil Stadium19 min walk
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)19 min drive

Choose dates to view prices

About this area

Indianapolis

Located in Indianapolis, Best Western Plus Indianapolis Downtown is in the city center and near a train station. Circle Center Mall and Greenwood Park Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Indianapolis Zoo and Children's Museum of Indianapolis. Looking to enjoy an event or a game? See what's going on at Lucas Oil Stadium or Bankers Life Fieldhouse. Guests appreciate the hotel's central location.

What's nearby

  • Bankers Life Fieldhouse - 7 min walk
  • James Whitcomb Riley Museum Home - 10 min walk
  • Christ Church Cathedral - 11 min walk
  • Indiana Convention Center - 15 min walk
  • Lucas Oil Stadium - 19 min walk

Restaurants

  • Maxine's Chicken & Waffles — 5 min walk
  • Fogo de Chao — 6 min walk
  • Morton's The Steakhouse — 6 min walk
  • Prime 47 — 7 min walk
  • Andrus O'Reilly's — 7 min walk

Getting around

  • Indianapolis Station - 16 min walk
  • Indianapolis International Airport (IND) - 19 min drive

About this property

Best Western Plus Indianapolis Downtown

Indianapolis hotel in Downtown Indianapolis, walk to Bankers Life Fieldhouse
A restaurant, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free self parking are also provided. Additionally, WiFi in public areas, valet parking, and dry cleaning are onsite. All 97 rooms offer free WiFi, premium bedding, and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Best Western Plus Indianapolis Downtown offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 37 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Languages spoken

  • English

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 37 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance to reserve bus and commercial van parking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quinta Indianapolis Downtown
Quinta Inn Indianapolis Downtown
Indianapolis Days Inn Downtown
La Quinta Inn & Suites Indianapolis Downtown Hotel Indianapolis
La Quinta Inn And Suites Indianapolis Downtown
Quinta Wyndham Indianapolis Downtown Hotel
Quinta Wyndham Indianapolis Downtown
Hotel La Quinta by Wyndham Indianapolis Downtown Indianapolis
Indianapolis La Quinta by Wyndham Indianapolis Downtown Hotel
Hotel La Quinta by Wyndham Indianapolis Downtown
La Quinta by Wyndham Indianapolis Downtown Indianapolis
Quinta Wyndham Hotel
Quinta Wyndham
La Quinta Inn Suites Indianapolis Downtown
La Quinta Suites Indianapolis
La Quinta Inn Suites Indianapolis Downtown
La Quinta by Wyndham Indianapolis Downtown
La Quinta Inn & Suites by Wyndham Indianapolis Downtown Hotel
Plus Indianapolis Indianapolis
Best Western Plus Indianapolis Downtown Hotel
Best Western Plus Indianapolis Downtown Indianapolis
La Quinta Inn Suites by Wyndham Indianapolis Downtown
Best Western Plus Indianapolis Downtown Hotel Indianapolis

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 147 out of 963 reviews
5 - Excellent 15%
Rating 4 - Good. 254 out of 963 reviews
4 - Good 26%
Rating 3 - Okay. 227 out of 963 reviews
3 - Okay 24%
Rating 2 - Poor. 201 out of 963 reviews
2 - Poor 21%
Rating 1 - Terrible. 134 out of 963 reviews
1 - Terrible 14%

3.3/5

Cleanliness

3.7/5

Staff & service

2.8/5

Amenities

2.8/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Disliked: Staff & service
The hotel in it self was clean but the elevator in back by are room did not work. we had a room that did not have a view. Most of the staff was sitting or around the areas where guest could see them doing nothing. Restroom by the desk did not even have toilet paper in it had to ask for it. They do not clean any rooms for the guest because of covid. There staff needed to be a little more professional.
Stayed 2 nights in Nov 2021

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
When I went to check in I went to my room only to find it was not clean, nor the second one I got. Ended up staying a double for a week instead of a king but I'm not too picky so didn't mind too much. The breakfast was simply not good, the sausage was burnt where it was almost inedible. The one morning half the yogurt was expired so I told them, said they would take care of it, the next morning it was all expired. Hotel is older and I'm pretty laid back but you definitely get what you pay for.
Stayed 5 nights in Nov 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were amazing.
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a Pacers/Colts weekend. Great location to the Pacer game, an easy walk less than 10 minutes. Then on Sunday when checking out they asked if we were going to the Colts game and allowed us to stay parked there to save on parking. It was about a 15 to 20 minute walk but it made leaving after the game a lot easier. Would definitely stay here again for a Colts or Pacers game. Oh, and the hot breakfast was good too!
Stayed 1 night in Oct 2021

1/5 Terrible

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I found dirty sheets & towels and the toilet was not very clean!
Stayed 1 night in Nov 2021