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Best Western Plus Indianapolis North at Pyramids

3.0 star property
Hotel in Indianapolis with free breakfast and a fitness center

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Best Western Plus Indianapolis North at Pyramids

Lobby sitting area
Outdoor pool
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Free daily continental breakfast

Reviews

8.4

Very good

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Gym
    GymGym
  • Pet friendly
    Pet friendlyPet friendly

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
9320 N Michigan Rd, Indianapolis, IN, 46268
  • Popular LocationSt. Vincent Indianapolis Hospital3 min drive
  • Popular LocationFashion Mall at Keystone12 min drive
  • Popular LocationButler University15 min drive
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)27 min drive
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Exterior
Comfort Inn & Suites North at the Pyramids
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The price is $115
includes taxes & fees
$99 per night
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Comfort Inn & Suites North at the Pyramids

About the neighborhood

Indianapolis

Best Western Plus Indianapolis North at Pyramids is located in Indianapolis. The area's natural beauty can be seen at White River State Park and Grand Park, while Children's Museum of Indianapolis and Indiana State Fairgrounds are popular area attractions. Looking to enjoy an event or a game? See what's going on at Indianapolis Motor Speedway or Gainbridge Fieldhouse.
Visit our Indianapolis travel guideOpens in a new window

What's nearby

  • St. Vincent Indianapolis Hospital - 3 min drive
  • Midwest Sports Complex - 4 min drive
  • Fashion Mall at Keystone - 12 min drive
  • Butler University - 15 min drive
  • Indianapolis Motor Speedway - 16 min drive

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis Intl. Airport (IND) - 27 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Costco Bakery - ‬10 min walk
  • ‪Chick-Fil-A - ‬19 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Texas Roadhouse - ‬5 min walk

About this property

Best Western Plus Indianapolis North at Pyramids

Property highlights
Free continental breakfast, a free manager's reception, and a garden are just a few of the amenities provided at Best Western Plus Indianapolis North at Pyramids. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a gym and a business center.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Bike rentals, an electric car charging station, and express check-out
  • Luggage storage, an elevator, and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 108 rooms offer comforts such as air conditioning, in addition to amenities like WiFi. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to April 30:
  • Swimming pool
The property will be renovating from June 10 2024 to July 10 2024 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool closes in September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Drury Inn Hotel Indianapolis
Pear Tree Indianapolis Northwest
Indianapolis Drury Inn
Drury Inn & Suites Indianapolis Northeast Hotel Indianapolis
Drury Inn And Suites Indianapolis Northeast
Drury Inn Indianapolis Northwest Hotel
Pear Tree Inn Indianapolis
Plus Indianapolis At Pyramids
Pear Tree Inn Indianapolis Northwest
Best Western Plus Indianapolis North at Pyramids Hotel
Best Western Plus Indianapolis North at Pyramids Indianapolis

Frequently asked questions

Does Best Western Plus Indianapolis North at Pyramids have a pool?

Yes, this property has an outdoor pool. The pool is closed seasonally each year from September 17 to April 30.

How much does it cost to stay at Best Western Plus Indianapolis North at Pyramids?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Indianapolis North at Pyramids on Aug 12, 2024 start from $107.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Indianapolis North at Pyramids pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 75 per stay and a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Indianapolis North at Pyramids?

Self parking is free at this property.

What time is check-in at Best Western Plus Indianapolis North at Pyramids?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Plus Indianapolis North at Pyramids?

Check-out is at 11 AM.

Where is Best Western Plus Indianapolis North at Pyramids located?

Situated in Indianapolis, this hotel is within 3 mi (5 km) of St. Vincent Indianapolis Hospital, Midwest Sports Complex, and Fanimation Antique Fan Museum. Zion Nature Center and Traders Point Creamery are also within 6 mi (10 km).

Best Western Plus Indianapolis North at Pyramids Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 470 out of 1000 reviews" "
Rating 8 - Good. 326 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 59 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well kept!
Stayed 1 night in Jul 2024

4/10 Poor

Marcus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were hot and humid. The “gym” was very hot, had no water and no towels. No one ever came and emptied the trash during our 3 days, so we just stacked our trash by the elevator, which is what everyone else was doing. They told us to just leave our towels in the hall. Wet. Others did the same so the hall smelled of wet towels. The entire ceiling fell out of the room with the ice machine and made that unavailable. Water and muck were everywhere. My son got sick from breakfast one morning (we’re thinking it was the yogurt). And the washer didn’t work. Aside from having beds and a place to leave our stuff, this wasn’t a pleasant stay. We got the absolute bare minimum.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sky

Liked: Cleanliness, property conditions & facilities
Easy and very comfy beds…
Stayed 1 night in Jul 2024

6/10 Okay

Evan

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to 465 and shopping
Stayed 3 nights in Jun 2024

2/10 Terrible

Yanina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Assessable rooms are not available on the first floor and it’s on the 4th floor instead with elevator under construction. Front desk staff is sarcastic and rolling eyes, plus claiming customer is rude and/or “shirt”. Please train your staff properly before leaving on your own at the front. No manager on duty or at least that’s how we been told.
Stayed 1 night in Jun 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities
Room was renovated, clean and comfortable. Elevator was out of service, tv cable did not work. Could only watch 1 channel. No maintenance person on staff, no room to move us to, no extra TVs
Stayed 1 night in Jun 2024

10/10 Excellent

Darna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay
Stayed 1 night in Jun 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 2 nights in Jun 2024

2/10 Terrible

Joyce

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel did not have a working elevator and we were not told about it until we checked in. We booked through Expedia which did not specify that the elevator was not working either. They booked us on the 4th floor and expected us to carry our luggage up 4 flights of stairs. I advised them I just had knee replacement surgery and couldn't walk, let lone carry luggage up stairs. They couldn't accommodate a 1st floor room. I asked for a refund and both the hotel and Expedia gave refused. Awful service from Best Western and Expedia.
Stayed 1 night in Jun 2024

6/10 Okay

Robert

Business traveler, Traveled with partner
Liked: Property conditions & facilities
The room we stayed was nice and clean. The desk staff was nice and responsive. One of the reasons I signed up to stay at this hotel was the breakfast pictures on the website. It had a picture of sausage patties. There were no sausage patties. It was some sort of ham that was hard to chew. The fried eggs were terrible and hard to chew like rubber. There was no orange juice or apple juice that worked. I spoke to the breakfast attendant, and nothing was corrected. The fruit on the serving table was rotten. The top of the applies were brown and rotten, the one banana that was there was brown and not yellow. The milk container was empty. I had to go to the front desk of the hotel to ask the breakfast attendant to please get us some more milk. She was talking to the front desk attendant. The breakfast potato tots were overcooked and hard. I've traveled in hotels a lot over the past 40 years of business. Never have I experienced such a bad breakfast. The next morning we ate at a restaurant. Good hotel...needs to improve its breakfast service desperately. I also heard others complaining as well as they were eating. My wife said the coffee was old and terrible and not worth drinking. We stopped at McDonalds and picked up some coffee. I would stay again, only if I knew the breakfast had improved greatly. when we arrived on Wed. after 6 p.m. there were men working on the elevator. Very noisy with their screw guns. We could not rest at all with the noise.
Stayed 2 nights in Jun 2024

4/10 Poor

Chad

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Linda

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was extremely musty smelling - race weekend so no option for a different room. I don't think the AC filters, etc. had been cleaned, or since it is a refurbished building there was a severe mold problem which was just covered up with new paint , etc. The whole place smells like heavy use of air fresheners.
Stayed 2 nights in May 2024

4/10 Poor

Cindy

Stayed 2 nights in Apr 2024

4/10 Poor

Lijie

Traveled with family
Liked: Cleanliness, staff & service, amenities
When we got in to our room, noticed hot water was dripping constantly from faucet in the tub. I tried to close but could not. On 2nd day, we could not open our room door. I ran back and forth 3 times to the front desk and finally was told the door scanner was running out of battery. Other things are very good, quiet and clean, high-speed WIFI, and plenty of parking space. Walkable to Costco, gas station, a very nice Korean BBQ/hot pot restaurant.
Stayed 2 nights in May 2024

10/10 Excellent

Darrian, Mobile

Liked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Madonna

Stayed 1 night in Apr 2024

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities
Old and poor condition
Stayed 2 nights in Apr 2024

8/10 Good

Dariusz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great restaurant next door
The Korean buffet restaurant next to the hotel is the best recommendation to choose this place.
Stayed 1 night in Apr 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giving Best Western Plus A Try
I wanted to give Best Western Plus a look, since I hadn't stayed in one since I was a child during vacations. This was our go-to hotel. The room itself was standard. You really couldn't tell if the sheets were clean, as they weren't tight and neat as clean sheets usually are at home, but spraying Lysol helped me feel better about them. Everything seemed clean but the toilet stool had a ring around it as if it hadn't been scrubbed in a while, but I sprayed some Clorox cleaner in there and it went away. The fridge was warm when we first got there but reporting it took care of that. We couldn't get the TV to show anything but fuzz the first couple of nights and I reported it and it was on when we returned to the room later that day. The ice machine down the hall worked perfectly. I didn't eat breakfast or try anything else. As I said earlier, a standard room.
Stayed 3 nights in Apr 2024

6/10 Okay

John

Traveled with family
Disliked: Property conditions & facilities
smoky entrance. crumbs and stuff not cleaned up all weekend. No mail service third day. coffee terrible. breakfast average for hotel
Stayed 4 nights in Apr 2024

6/10 Okay

Micah

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

S

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and the staff was polite and courteous. Breakfast service could have been better and faster as guests were always waiting for eggs/meat/hashbrowns/bread/cutlery/fruit. Coffee machine out of service so staff should have found a quicker solution. Better anticipation of peak time service/food preparation could be better.
Stayed 3 nights in Apr 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0