Holiday Inn Express & Suites - North Carmel / Westfield, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites - North Carmel / Westfield, an IHG Hotel

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Indoor pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Holiday Inn Express & Suites - North Carmel / Westfield, an IHG Hotel

Holiday Inn Express & Suites - North Carmel / Westfield, an IHG Hotel

2.5 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
15131 Thatcher Lane, Carmel, IN, 46033

Explore the area

  • Popular LocationFashion Mall at Keystone11 min drive
  • Popular LocationRuoff Home Mortgage Music Center19 min drive
  • Popular LocationFort Harrison State Park19 min drive
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)42 min drive

Choose dates to view prices

About this area

Carmel

Located in Carmel, Holiday Inn Express & Suites - North Carmel / Westfield, an IHG Hotel is in a shopping district. Ruoff Home Mortgage Music Center and Carmel Arts and Design District are cultural highlights, and travelers looking to shop may want to visit Fashion Mall at Keystone and Clay Terrace. Waterpark at Monon Community Center and Fastimes Indoor Karting are also worth visiting.

What's nearby

  • Clay Terrace - 16 min walk
  • Museum of Miniature Houses - 5 min drive
  • Fashion Mall at Keystone - 11 min drive
  • Ruoff Home Mortgage Music Center - 19 min drive
  • Fort Harrison State Park - 19 min drive

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis International Airport (IND) - 42 min drive

Restaurants

  • Charleston's — 14 min walk
  • Charleston's — 14 min walk
  • BoomBozz Pizza & Taphouse — 18 min walk
  • Kizuki — 18 min walk
  • Brunchies — 4 min drive

About this property

Holiday Inn Express & Suites - North Carmel / Westfield, an IHG Hotel

Suburban hotel with free breakfast and 24-hour fitness center
Along with an indoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. All 75 rooms provide conveniences like microwaves and coffee makers, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include free newspapers, free local calls, and hair dryers.
Holiday Inn Express & Suites - North Carmel / Westfield, an IHG Hotel offers 75 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Carmel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 23 2021 to December 31 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Rodeway Inn Carmel
Rodeway Inn Hotel Carmel
Holiday Inn Express Carmel North Indianapolis Hotel
Holiday Inn Express Carmel North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield
Holiday Inn Express Suites Carmel / North Indianapolis
Holiday Inn Express Suites Carmel / North Indianapolis Westfield

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 228 out of 541 reviews
5 - Excellent 42%
Rating 4 - Good. 143 out of 541 reviews
4 - Good 26%
Rating 3 - Okay. 84 out of 541 reviews
3 - Okay 16%
Rating 2 - Poor. 53 out of 541 reviews
2 - Poor 10%
Rating 1 - Terrible. 33 out of 541 reviews
1 - Terrible 6%

4.0/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
My shower was dirty; the microwave didn't work, the refrigerator, and the television. The milk was spoiled one morning, and the eggs weren't done. Horrible stay.
Stayed 4 nights in Nov 2021

1/5 Terrible

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
the room had so much mold on the ceiling in the bathroom I had an allergic reaction. I did not see it until the next morning. The desk clerk told me he didn o care. The heater made so much noise I had to turn it off and I froze.
Stayed 1 night in Nov 2021

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly and helpful. The facility was a mess. They were in the process of fixing mold on the exterior of the building. The pool was closed. The room was very musty. The AC/Heating unit was so loud we opted to turn it off and put on our sweatpants and shirts to stay warm through the night. There was not a clean table in the breakfast area. We are IHG members and expect more when paying $180 per night.
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was not worth the price of a night's stay. $170.00 per night is too high for this property. I expect HI Express to be higher class than Day's Inn, and this hotel was not much better than Day's Inn. Another person in our party found black mold in their bathroom. Unacceptable.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities
The location was perfect for us
Stayed 2 nights in Oct 2021