The Westin Indianapolis

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Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of The Westin Indianapolis

The Westin Indianapolis

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
241 W Washington Street, Indianapolis, IN, 46204

Explore the area

  • Popular LocationIndiana Convention Center4 min walk
  • Popular LocationLucas Oil Stadium8 min walk
  • Popular LocationBankers Life Fieldhouse8 min walk
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)18 min drive

Choose dates to view prices

About this area

Indianapolis

Located in Indianapolis, The Westin Indianapolis is in the city center and near a train station. Circle Center Mall and Greenwood Park Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Indianapolis Zoo and Children's Museum of Indianapolis. Looking to enjoy an event or a game? See what's going on at Lucas Oil Stadium or Bankers Life Fieldhouse. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

What's nearby

  • St. John the Evangelist Catholic Church - 3 min walk
  • Circle Center Mall - 3 min walk
  • Indiana Convention Center - 4 min walk
  • Lucas Oil Stadium - 8 min walk
  • Bankers Life Fieldhouse - 8 min walk

Getting around

  • Indianapolis Station - 8 min walk
  • Indianapolis International Airport (IND) - 18 min drive

Restaurants

  • Restaurant and Bar — 1 min walk
  • P.F. Chang's — 3 min walk
  • Weber Grill Restaurant — 3 min walk
  • Palomino — 3 min walk
  • Ruth's Chris Steak House — 4 min walk

About this property

The Westin Indianapolis

4-star Indianapolis hotel in Downtown Indianapolis, walk to Indiana Convention Center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Other amenities include a coffee shop/café, WiFi in public areas, and valet parking. All 575 rooms boast deep soaking tubs and offer WiFi and pillowtop beds. Wired Internet and refrigerators are standard, as are flat-screen TVs with digital channels. Housekeeping is available on request.
The Westin Indianapolis offers 575 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 13.95 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 13.95 per night), Wired Internet (surcharge)

Parking and transportation

  • Secured covered self parking on site (USD 40.00 per night)
  • Secured covered valet parking on site (USD 47.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: USD 18.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from June 1 2021 to December 31 2021 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Dogs welcome
Up to 40 lbs
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 18.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 13.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 13.95 per night (rates may vary)
  • Covered self parking fee: USD 40.00 per night
  • Covered valet parking fee: USD 47.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Indianapolis Westin
Westin Hotel Indianapolis
Westin Indianapolis
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis Hotel
The Westin Indianapolis Hotel
The Westin Indianapolis Indianapolis
The Westin Indianapolis Hotel Indianapolis

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 497 out of 986 reviews
5 - Excellent 50%
Rating 4 - Good. 273 out of 986 reviews
4 - Good 28%
Rating 3 - Okay. 116 out of 986 reviews
3 - Okay 12%
Rating 2 - Poor. 60 out of 986 reviews
2 - Poor 6%
Rating 1 - Terrible. 40 out of 986 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We didn't learn that the property was under major construction when we booked on Expedia. Upon arrival we received a notice that the water would likely be turned off each day from 11a-2p. The construction started each morning around 8a on both Saturday and Sunday. If we knew this upfront from Expedia we would have picked another hotel. Ridiculous!!
Stayed 2 nights in Oct 2021

2/5 Poor

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The front desk gave my room key 446 to another guest, who walked in at 6AM while I was sleeping. Unsafe. Add to that: the room had no chair, and the amenities were not replenished by housekeeping. No water pressure in shower. Not a pleasant stay.
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a lovely time and all the front desk staff, especially the night audits were so welcoming and helpful!
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love everything about this place!!
Stayed 2 nights in Sep 2021