Best Western University Inn

Photo gallery for Best Western University Inn

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, laptop workspace, blackout drapes

Overview of Best Western University Inn

Best Western University Inn

2.5 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Free airport shuttle

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
1020 Ellis Hollow Rd, Ithaca, NY, 14850

Explore the area

  • Popular LocationCornell University10 min walk
  • Popular LocationThe History Center3 min drive
  • Popular LocationHerbert F. Johnson Museum of Art10 min drive
  • AirportIthaca, NY (ITH-Tompkins Regional)12 min drive

Choose dates to view prices

About this area

Ithaca

Located in Ithaca, Best Western University Inn is connected to a shopping center. EcoVillage at Ithaca is a popular attraction and the area's natural beauty can be seen at Cayuga Lake and Buttermilk Falls State Park. Looking to enjoy an event or a game while in town? See what's happening at Robert J. Kane Sports Complex or Newman Arena. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating.

What's nearby

  • Cornell University - 10 min walk
  • The History Center - 3 min drive
  • Dewitt Park - 4 min drive
  • Ithaca Commons - 7 min drive
  • Herbert F. Johnson Museum of Art - 10 min drive

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 12 min drive

Restaurants

  • Coal Yard Cafe - 18 min walk
  • Souvlaki House - 3 min drive
  • Gola Osteria - 3 min drive
  • Taverna Banfi - 3 min drive
  • Mercato - 3 min drive

About this property

Best Western University Inn

Adventure hotel connected to a shopping center in Ithaca with free breakfast
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, a 24-hour front desk, and express check-out.
Best Western University Inn offers 101 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 7:30 AM - 11:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free on-the-go breakfast available daily 7 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Public winery tours
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Front-desk safe
  • No elevators
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • No elevator (single level property)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
2 per room (up to 80 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

The seasonal pool will be open from September to October
Pool access available from 10:00 AM to 8:00 PM
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 279 out of 990 reviews
5 - Excellent 28%
Rating 4 - Good. 404 out of 990 reviews
4 - Good 41%
Rating 3 - Okay. 172 out of 990 reviews
3 - Okay 17%
Rating 2 - Poor. 83 out of 990 reviews
2 - Poor 8%
Rating 1 - Terrible. 52 out of 990 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

3.4/5

Eco-friendliness

2/5 Poor

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Unfortunately, this hotel failed us on the most critical element - a good nights sleep. At a minimum hotels should have comfortable, clean bedding. In this case, the pillows weren’t even pillows, not sure what they were. They were small, hard foam things that were incredibly uncomfortable. The sheets had been washed but had some stains. The other problem was the air conditioner which cycled on & off all night, noise - no noise, noise - no noise. It was not possible to keep it running so that the sound was at least even. Neither of the people in our party slept more than a few hours. In addition, the sink in our bathroom was cracked, the toilet not cleaned well and there were stains in the tub. Other than that, the lobby was neat, clean and in excellent condition. The staff was nice & attentive and the breakfast had plenty of choice. The location of the hotel was close to Cornell University making it convenient for a visit.
Stayed 1 night in Jun 2022

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are not clean enough and no room supplies . It is also overpriced.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and convince of the property. The staff was very friendly and had good options for breakfast. The room was clean and comfortable. The room rental rate was also a good price for the area.
Stayed 2 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated the shuttle which made access to the airport and to Cornell so easy. The room was fine--clean and neat. The cleaning crew was quite loud in the corridor in the morning.
Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2022