“There is so much we liked. We treated ourselves to this hotel after staying in mostly 2-3* places for our trip. And the added feature of being able to light candles in the lobby for Shabbos was lovely. However we did have a couple of issues. One is that it advertises Airport Shuttle which is the main reason we booked there. It was critical to us to have this feature. We were told it has not been available since before the war!!
Secondly there were things taken from our room and security was……
“Very nice place, enjoyed my stay and can recommend. Clean, fancy and modern rooms, good bed, friendly people. Location is great around jaffa street close to a train station and shops restaurants etc around”
“The room was clean and spacious for Israel. Staff were all extremely helpful and kind. The Israeli breakfast was something special, with fresh fruit, vegetables, salads, fish, hot entrees, and baked goods of all sorts. The self-serve cappuccino machines were appreciated. Best feature for a Jerusalem hotel was the outdoor pool - grande! and a small pool for children and a little play area. This was in addition to a large indoor swimming pool and a good indoor gym.”
“Not the hotels fault but there were guests smoking in the room on our floor. The staff was a bit unfriendly and Expedia didn’t charge taxes so that was a surprise charge.”
“Manager Jeremy was very helpful, had a problem with noise coming from one of the floors, he dealt with it . Breakfast good, property excellent location, clean, few minutes walk to shopping at mamilla. Superior room was big enough with balcony but downside was two separate beds not one double, but I knew about that before I booked and that was all that was available. . Other than that nothing to complain about and would stay there again. Great little find if you dont want a pool etc.”
“Has free parking lot but not enough, so we have to park the car outside and pay for it. Loscation is good in the city centre. Can reach old town and market easily. Easy to go shopping at walking distance. New interior but i don't like to carpet. Free WIFI but slow speed.”