“The staff really tried hard and were very polite but I think there were back of house staffing issues that put them in a bad spot. That’s the only reason I rates it lower on service. There were a lot of people waiting on rooms well past check-in time. I booked a double queen room and it still wasn’t ready at almost seven and we had children to get to bed so I took the only option I was given and had my whole family in one bed. I was told there was a pull out couch in my room and there was only a……
“The staff really tried hard and were very polite but I think there were back of house staffing issues that put them in a bad spot. That’s the only reason I rates it lower on service. There were a lot of people waiting on rooms well past check-in time. I booked a double queen room and it still wasn’t ready at almost seven and we had children to get to bed so I took the only option I was given and had my whole family in one bed. I was told there was a pull out couch in my room and there was only a……
Sarah-Ashley