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"Great environment and staff"

"Safe was attentive and kind. The shuttles are so convenient especially if you plan to travel on the JR lines."

"I loved the stay here. Check in was super easy and staff were super welcoming the entire week we stayed there. The room was super cozy and comfortable. We were right downtown to Ota , the shopping centers, lots of good restaurants and the train station. I would stay here again. I love it. "

"Comfortable beds good shower nice breakfast "

"Very clean and modern. Elevators can be slow since they are small and only 2 of them. It was nice having a water dispenser on our floor to refill water bottles."

" CLean room and convenient for a night arrival to japan"

"was extremely disappointed and frankly disgusted to find explicit adult content available on the hotel TV—not only in the adult section, but also mixed into the regular drama category. This is completely inappropriate and not something I’ve ever encountered at any hotel before. It made the environment feel uncomfortable and unwelcoming. Hotels should ensure that their entertainment menus are clearly separated and that explicit content is never placed where families or unsuspecting guests might come across it. This experience significantly impacted my stay in a negative way."

"It was such a pretty hotel and staff were friendly. "

"Space was smaller than pictured and not clean. Breakfast staff were very rude and selection of food was limited/not very appetizing. 2/10 overall."