"Yes very helpful and excellent location"

"Quaint Japanese Onsen Ryokan Amazing food for dinner and breakfast"

"The staff were helpful nd so professional. The onsen was so clean and quaint. "

"Amazing and friendly "

"Awesome stay!"

"Liked the traditional Japanese hotel style, as well as the onset which was very hot and was much needed after a day of skiing. Staff was very accommodating and helpful when needed"

"The owner was super friendly and the room was comfortable! Would stay here again. Thank you for the nice evening ☺️"

"Simply Amazing!"

"This is such an easy place to stay when visiting the small yet profoundly beautiful city of Joetsu!"

"Great hotel"

"Quite room, nice stuff, excellent food"

"We had a great one night stay... the room was quiet as requested, hotel spotless and staff helpful. Good breakfast with all food choices well stocked. Hotel ideal for stop over and could also work for a longer stay. "

"I appreciated the assistance that the staff provided us at every opportunity."

"Room was spotless. Staff went above and beyond. Breakfast and dinner was delicious. The onsen was beautiful. "

"Very nice view from your room. Will come back again"

"clean large room, great buffet dinner, really nice private onsen"

"接客が微妙でした。 人の話を聞かず、一方的に怒られました。 ロビーは、おしゃれですが部屋は値段なりです。 でも広さは十分で、掃除も行き届いてます。"