“Great hotel. Close to the airport and all the staff are very friendly. The front desk staff were really helpful and kindly us check in early. They even helped us join two separate bookings easily. There is a playground that you can access through the 4th floor. And a very large playground about 5 mins away from the hotel.
The room was spacious and clean and housekeeping did a great job refreshing the room for us.
Our only complaint was that our room faced the convention center and……
“The hotel is sort of in the middle of nowhere in an industrial area not close at all to any tourist attractions. There is also no public transportation in Penang. The room is okay, but every time I try to use hot water for showering or from the sink in the bathroom, I have to let the tap run for at least 10 minutes before the water becomes hot. Not only does this waste water, it is extremely inconvenient for guests who are on a tight schedule. The sink in the bathroom also leaks water, and I had……