Keene Chalets

"Not a pleasant experience! We had a water leak in our room, no hot water the second morning, and someone was in our room snd left a comforter on our bed! BUT, the front desk staff said they couldn’t see anything wrong…they couldn’t understand why we were so upset about it…someone had entered our room, if it was housekeeping they did not do anything in our room! Bed not pulled up, dirty towels still in bathroom! No resolution from the front desk staff, ultimately they couldn’t have cared less! Very upsetting and sad to be treated this way."

"The hotel room was exceptionally clean and well maintained. The bed linens and bathroom were spotless, and the entire room smelled fresh upon arrival."

"They do charge for parking, so be sure to ask the amount. Room very very clean, free breakfast covered every taste from pancakes to eggs, yogurt, cereal, oatmeal, cereal. And free hot coffee or tea 24/7."

"Sweet little bistro bar and the bartenders were wonderful."

"The issue I ran into was brown water coming out of the faucets on the last day I was there. I was told that there was some kind of maintenance going on (no warning given to the guests) and that the water was fine, but I did not trust it. That issue should have been handled better."

"Room was nice and clean but in morning the shower did not work told staff as we left hope it was fixed for next guest"

"Not nice or well kept. Smelled of smoke and in disrepair. "

"Everyone member of staff was very helpful and attentive. The pool and gym were fabulous. A great weekend stay for my family of 4. "

"The water was hot but the hotle is very very old. Everything needs an upgrade. "