Kelowna Chalets

"I did not get any housekeeping services over the course of a three night stay and, ultimately, had to call down to get clean towels. Otherwise my stay was excellent."

"Clean and modern. "

"Single woman traveler. There was construction going on so there was some tarps lining some hallways and construction dust. I had to park around back beside the dumpsters and use the side door and it didn’t feel very ‘safe’. Room was dated and cracked. Not super clean, as there were ‘wipe marks’ on the counters and built up crud in the corners. Stained tiles. Fridge didn’t work so I pulled it out to see if it was plugged in and the amount of dirt and trash under it was disgusting. Carpet felt crunchy. Bed was comfy and looked clean. Receptionist was nice. "

"Facility is clean, breakfast is good and staff are friendly. Could have used extra blanket on the bed, but overall a good option. "

"Was good. Wish the pool was warmer "

"Plenty of underground secure parking. Clean rooms. Great down town location"

"There was no airport shuttle like advertised, so i was charged a ridiculous price from taxi for airport fee. "

"Not recommended. Room close to adjoining restaurant was subject to constant music all until 10pm. Older outdated hotel and furniture. Staff unpleasant and not customer oriented. Some of the pool areas were not working."

"The room was very spacious and the bed was thr most comfortable I've slept in at a hotel. "