Summerland Chalets

"The room was spotless and the view was good too my wife really like it "

"Everything was clean,on-point,,the room felt cold and the aircon seem not to be working ,but the service was great,healthy breakfast served "

"The front end staff was very helpful when couldn't a tablet hooked up to i"

"Cool spot, old school stuff in the room. "

"Was all good"

"The breakfast was well cared for and the staff was friendly and efficient!!"

"Room was very clean and really very pretty. I can't remember when I've staying in such a nice room recently. Comfortable, spacious, and had everything I could need. Bed was comfortable, pretty sunset views across the water from the balcony. I was also lucky that my room was available early for an early check in, there's only one direct flight from my city to Kelowna and it gets you in rather early but at least this time the staff were able to help me out which I really appreciate. The various staff were friendly and had smiles on. Good eating options nearby and walkable. I am already thinking about coming back again, it was lovely. "

"Great personal service and amazing location."

"Overall, the hotel was quite good and very clean. However, the air conditioner was extremely noisy, and we had to turn it off completely in order to fall asleep. We stayed one night each in Kamloops and Kelowna, and in comparison, the overall service in Kelowna was much better. I remember the front desk staff who checked us in at the Kelowna location was named Jane. She was exceptionally attentive and warm, and she explained everything to us in great detail. She even prepared coffee for our room and asked specifically whether we preferred milk or cream, which truly touched both my husband and me. The lady who assisted us during checkout the next day was also very friendly. Since we like the little duck toys, she kindly gifted us additional ones in different characters. I would give full marks to the service in Kelowna. Kamloops would be rated 4 out of 5, as there was no introduction or explanation provided there."