“All of the staff was friendly and made us feel very welcome, like we were part of their community. The room and grounds were clean & comfortable, the food was delicious, the bar was well stocked, and we would stay here again if we ever return to Ashford!”
“Disabled parking was used by delivery drivers/trucks and not clearly defined in the car parking area! It may be helpful to have another blue badge area marked out on the to allow access
This is not a complaint, merely an observation and I will certainly return…Arthur Rynhart”
“Communication was very frustrating as despite messaging via Hotels.com (once it had been booked - 3 months before our stay)and then later by a bit of detective work emailing directly. This was just to get details i.e. postcode, info re local places to eat etc, the first communication was at 5.45pm on the day of check in i.e. after the check in time of 2pm. Only then did we have the postcode for the Satnav. Overall it was very cosy and well appointed and presented BUT the toilet, although I……