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Terra Nova All Suite Hotel

Photo gallery

Featured Image
Outdoor pool
Balcony
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Terra Nova All Suite Hotel

VIP Access

Terra Nova All Suite Hotel

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationDevon House9 min walk
  • Popular LocationKings House13 min walk
  • Popular LocationMandela Park16 min walk
  • AirportKingston (KIN-Norman Manley Intl.)23 min drive

Choose dates to view prices

About this area

Kingston

Located in Kingston, Terra Nova All Suite Hotel is in the business district. Devon House is a notable landmark, and the area's natural beauty can be seen at Emancipation Park and Blue and John Crow Mountains National Park. Bob Marley Museum and Peter Tosh Museum are also worth visiting.
Popular Location

What's nearby

  • Devon House - 9 min walk
  • Peter Tosh Museum - 11 min walk
  • Tropical Plaza - 11 min walk
  • Kings House - 13 min walk
  • Mandela Park - 16 min walk

Getting around

  • Norman Manley Intl. Airport (KIN) - 23 min drive

Restaurants

  • The Regency Room — 1 min walk
  • The Terrace — 1 min walk
  • Dragon Court — 4 min walk
  • Opa Restaurant — 7 min walk
  • Jo Jo's Jerk Pit — 7 min walk

About this property

Terra Nova All Suite Hotel

4-star Kingston resort in Half Way Tree, walk to Devon House
This smoke-free resort features 3 restaurants, a casino, and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a nightclub, a fitness center, and a bar/lounge. All 46 rooms offer free WiFi, iPod docks, and flat-screen TVs with cable channels. Other amenities available to guests include minibars, room service, and premium bedding. Change of towels is available on request.
Terra Nova All Suite Hotel offers 46 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), COVID-19 Guidelines (WHO), and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM–11:30 AM
  • 3 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Nightclub
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 223 casino gaming tables
  • 160 casino slot machines
  • Casino (6000 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Terra Nova All Suite
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Resort
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Hotel Resort Kingston

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 311 out of 427 reviews
5 - Excellent 73%
Rating 4 - Good. 82 out of 427 reviews
4 - Good 19%
Rating 3 - Okay. 20 out of 427 reviews
3 - Okay 5%
Rating 2 - Poor. 8 out of 427 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 427 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
Terra Nova was Ok. The setting was nice. A few of the staff made it worthwhile, however, I wished I had checked out the day I arrived. Overall, it's overpriced and not worth it. Also, if you have more than one guest, including children, this is not the place to stay. They Will Over Charge you. Not Family Friendly at all.
Stayed 4 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is always exceptional here. This was my third stay at Terra Nova in the past 4 years and not only did the staff remember me and some of my preferences, but they went out of their way to make my early morning travel to the airport convenient and pack my complimentary breakfast to go. Definitely worth the price.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Recommended to everyone. Beautiful atmosphere. Definitely returning.
Stayed 3 nights in Jun 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location, the hotel was beautiful and clean but was under staff and the staff were very slow with service
Stayed 6 nights in May 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is my 3rd time at this suite, First and for most I have to say the customer service is exceptional, then I have to highlight that the rooms are always clean and the service is always up to par, however if you’re looking for a luxury pool/ pool area I wouldn’t recommend here but everything else is five stars.
Stayed 1 night in May 2021