Terra Nova All Suite Hotel

Photo gallery for Terra Nova All Suite Hotel

Primary image
Outdoor pool
Signature Luxury Suite | Balcony
Premium Junior Suite | Premium bedding, minibar, in-room safe, desk
Signature Luxury Suite | Premium bedding, minibar, in-room safe, desk

Overview of Terra Nova All Suite Hotel

VIP Access

Terra Nova All Suite Hotel

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
17 Waterloo Road, Kingston, Saint Andrew

Explore the area

  • Popular LocationDevon House9 min walk
  • Popular LocationKings House13 min walk
  • Popular LocationMandela Park16 min walk
  • AirportKingston (KIN-Norman Manley Intl.)23 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Kingston

Terra Nova All Suite Hotel is located in Half Way Tree, a neighborhood in Kingston, and is in the entertainment district. Peter Tosh Museum and Centre Stage Theatre are cultural highlights, and some of the area's activities can be experienced at Hardwar Gap and Caymanas Golf and Country Club. Looking to enjoy an event or a game while in town? See what's happening at National Stadium or National Indoor Arena.

What's nearby

  • Devon House - 9 min walk
  • Peter Tosh Museum - 11 min walk
  • Tropical Plaza - 11 min walk
  • Kings House - 13 min walk
  • Mandela Park - 16 min walk

Getting around

  • Norman Manley Intl. Airport (KIN) - 23 min drive

Restaurants

  • South Avenue Grill - 2 min walk
  • Sonia's Homestyle Restaurant - 6 min walk
  • Opa Restaurant - 7 min walk
  • Grog Shoppe Restaurant - 10 min walk
  • Noodles by East Japanese - 12 min walk

About this property

Terra Nova All Suite Hotel

4-star Kingston resort in Half Way Tree with 3 restaurants
This smoke-free resort features 3 restaurants, a casino, and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a nightclub, a fitness center, and a bar/lounge. Change of towels is available on request.
Terra Nova All Suite Hotel offers 46 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (3rd party expert - Global), and CovidClean (Safehotels - global expert)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM–11:30 AM
  • 3 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • The Regency Room
  • The Terrace
  • The Pâtisserie

Things to do

  • Fitness center
  • Nightclub
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 223 casino gaming tables
  • 160 casino slot machines
  • Casino (6000 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Terra Nova All Suite
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Resort
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Hotel Resort Kingston

Frequently asked questions

Does Terra Nova All Suite Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Terra Nova All Suite Hotel?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Terra Nova All Suite Hotel on Sep 11, 2022 start from $159.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Terra Nova All Suite Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Terra Nova All Suite Hotel?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Terra Nova All Suite Hotel?

Check-out is at noon.

Does Terra Nova All Suite Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 40 per person applies.

Where is Terra Nova All Suite Hotel located?

Located in Half Way Tree, this resort is within a 15-minute walk of Devon House, Peter Tosh Museum, and Tropical Plaza. Kings House and Mandela Park are also within 1 mi (2 km).

Can I cancel my reservation for free at Terra Nova All Suite Hotel and receive a full refund?

Yes, Terra Nova All Suite Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Terra Nova All Suite Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 353 out of 493 reviews
5 - Excellent 72%
Rating 4 - Good. 94 out of 493 reviews
4 - Good 19%
Rating 3 - Okay. 27 out of 493 reviews
3 - Okay 5%
Rating 2 - Poor. 12 out of 493 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 493 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were polite and friendly. The servers were courteous and funny to engage with especially Maurice he was a delite.
Stayed 3 nights in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

2/5 Poor

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
This property is trash. The only good thing is location. This hotel is old and needs to be renovated. The beds are terrible. The appliances and equipment are very old and needs changing, example the refrigerator and air conditioning
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terra Nova Hotel will be my go too hotel as of now when I’m in Kingston Jamaica… even though it’s stairs to get to the top floors… sometimes climbing the stairs it’s good and healthy, food was amazing staff was amazing…The cleanliness of the area is amazing it’s 5 stars ⭐️ ⭐️⭐️⭐️⭐️🇯🇲 For me
Stayed 2 nights in Jun 2022

3/5 Okay

Traveled with group
Liked: Cleanliness, staff & service
It was a quite peaceful area but my shower was cold and the casino is just basically slot machines
Stayed 13 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The casino needs quick hits slots😂❤️❤️
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MY HUSBAND AND I WERE THERE FOR OUR NEPHEW'S WEDDING - THE BAKERS. WE ENJOYED THE QUIETNESS , THE FOOD , THE SERVICE AND THE SCENERY. WOULD CHOSE THIS HOTEL AGAIN.
Stayed 3 nights in Jun 2022

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel. Attentive staff. Unfortunately daughter had tiny ants in bed so she slept on sofa. However she reported it, I'm sure it would have been dealt with
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The overall experience was ok, but too many things happened that could have messed up my stay if I didn’t exercise a lot of patience.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. Will be returning
Stayed 5 nights in May 2022