expedia

Quality Inn Merchants Drive

Star Rating
2.5 out of 5
Photo gallery

Reviews

3.8 / 5Good
498 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Knoxville Expo Center
    3 min drive
  • Popular Location
    Max Air Trampoline Park
    6 min drive
  • Restaurant
    El Chico
    2 min walk
  • Restaurant
    Waffle House
    2 min walk
  • Airport
    Knoxville, TN (TYS-McGhee Tyson)
    23 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Standard Double Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 Queen Bed, Accessible, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room, 1 Queen Bed, Accessible, Smoking

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Knoxville

Located in Knoxville, Quality Inn Merchants Drive is in the city center. The area's natural beauty can be seen at Fort Loudoun Lake and Charles Krutch Park, while Tennessee Theatre and Knoxville Children's Theatre are cultural highlights. Check out an event or a game at Knoxville Civic Auditorium and Coliseum, and consider making time for Knoxville Zoo, a top attraction not to be missed.

Popular Location

What's nearby

  • Knoxville Expo Center - 3 min drive
  • Max Air Trampoline Park - 6 min drive
  • Knoxville Museum of Art - 6 min drive
  • Knoxville Visitors Center - 6 min drive
  • Market Square - 7 min drive

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 23 min drive

Restaurants

  • El Chico - 2 min walk
  • Waffle House - 2 min walk
  • Puléo's Grille - 3 min walk
  • Pizza Hut - 4 min walk
  • Applebee’s Neighborhood Grill & Bar - 6 min walk

About this property

Quality Inn Merchants Drive

Motel in Knoxville with free breakfast and seasonal outdoor pool
Coffee/tea in a common area, a seasonal outdoor pool, and a business center are available at this motel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, laundry facilities, and a 24-hour front desk. All 128 individually furnished rooms feature free WiFi and room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, microwaves, and LCD TVs.
Quality Inn Merchants Drive offers 128 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.
This Knoxville motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.
Recreational amenities at the motel include a seasonal outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free RV/bus/truck parking
Self parking: USD 0 per day

Food and drink

Free buffet breakfast available daily 6:00 AM–9:00 AM
Room service available
Coffee/tea in common area(s)

Things to do

Seasonal outdoor pool

Family friendly

Cribs/infant beds (surcharge)
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Seasonal outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Lockers available

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Business services

Business center
Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Braille signage

More

Designated smoking areas
Fireplace in lobby
TV in lobby

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Cribs/infant beds (surcharge)
Fan
Heating
Rollaway/extra beds (surcharge)

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Shower/tub combination

Entertainment

32-inch LCD TV
Cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

More

Access via exterior corridors
Connecting rooms available
Desk
Free local calls
Free newspapers
Individually furnished
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Pets

  • Pets allowed for an extra charge of USD 20 per pet, per night
  • 2 per room (up to 50 lbs)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 0 per day
  • Pet fee: USD 20 per pet, per night
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from April to October. Pool access available from 8 AM to 10 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Merchants Drive
  • Quality Inn Merchants Drive
  • Quality Inn Merchants Drive Knoxville
  • Quality Merchants Drive
  • Quality Merchants Drive Knoxville
  • Quality Inn Knoxville
  • Quality Inn Merchants Drive Hotel Knoxville
  • Merchants Drive Quality Inn
  • Quality Inn Merchants Drive Motel
  • Quality Inn Merchants Drive Knoxville
  • Quality Inn Merchants Drive Motel Knoxville
5 - Excellent
128
4 - Good
215
3 - Okay
87
2 - Mediocre
41
1 - Poor
27
3.9
Cleanliness
4.1
Service and Staff
3.2
Amenities
3.7
Property condition

1/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

I asked for an accessible room. We were given a room very far from the elevator that only had a grab bar. How is that accessible? I was unable to shower. Someone with mobility issues should not have to walk to the end of the building while rooms quite near the elevator are empty. We left before 7 and could see the rooms we walked by were not in use. Please change the picture on your web site so that people are aware that they must access the rooms from the outside. We were VERY disappointed!

Stayed 1 night in Dec 2019

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

The picture on the site are no accurate. Bathroom was terrible, wall paper falling, drain issues, bath tub cave in middle. Try to get ice but ice machine not working. The bed cover had stains and holes. In addition it was a small roach in the sink.

Stayed 1 night in Dec 2019

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

The carpet was stained and ripped, the bathroom was filthy, the bedding seemed clean but very stained. The breakfast was very simple but OK. However, the staff was VERY friendly and cheerful. The rooms need to be completely re-done, but at least they could clean the bathrooms better.

Stayed 1 night in Nov 2019

1/5

  • Disliked: Cleanliness, property conditions & facilities

Room dirty lighting bad could barley see to draw up insulin carpet not vacumed missing one light fixtuer

Stayed 2 nights in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Staff was very unprofessional. Room was filthy and stunk. We got our money back after checkin and left.

Stayed 1 night in Nov 2019

Tell us how we can improve our site