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Quality Inn Merchants Drive

Photo gallery for Quality Inn Merchants Drive

Exterior
Seasonal outdoor pool
Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, individually furnished, desk, blackout drapes
Free daily buffet breakfast
Lobby

Overview of Quality Inn Merchants Drive

Quality Inn Merchants Drive

2.5 star property
7.2 out of 10 Good
7.2/10 Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
Map
117 Cedar Lane, Knoxville, TN, 37912

Explore the area

  • Popular LocationKnoxville Expo Center2 min drive
  • Popular LocationMax Air Trampoline Park6 min drive
  • Popular LocationCrown College8 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)23 min drive

Room options

About this area

Knoxville

Located in Knoxville, Quality Inn Merchants Drive is in the city center. Tennessee Theatre and Three Rivers Rambler are local landmarks, and some of the area's activities can be experienced at Knoxville Riverboat Company and Three Ridges Golf Course. Bounce USA and Max Air Trampoline Park are also worth visiting.
Visit our Knoxville travel guideOpens in a new window
Map

What's nearby

  • Knoxville Expo Center - 2 min drive
  • Max Air Trampoline Park - 6 min drive
  • Historic Southern Railway Station - 7 min drive
  • Market Square - 8 min drive
  • Crown College - 8 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • McDonald's - 11 min walk
  • Cracker Barrel - 8 min walk
  • Austin's Steak And Homestyle Buffet - 17 min walk
  • Hooters - 6 min walk
  • Pizza Inn - 2 min drive

About this property

Quality Inn Merchants Drive

Hotel in the city center
You can look forward to a free breakfast buffet, a coffee shop/cafe, and laundry facilities at Quality Inn Merchants Drive. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • An elevator, a computer station, and a front-desk safe
  • Free newspapers, a 24-hour front desk, and coffee/tea in the lobby
  • A TV in the lobby
  • Guest reviews give good marks for the overall condition and walkable location
Room features
All 128 individually furnished rooms offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Daily housekeeping

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
2 per room (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from April to October
Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Frequently asked questions

Does Quality Inn Merchants Drive have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM–10 PM.

How much does it cost to stay at Quality Inn Merchants Drive?

As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at Quality Inn Merchants Drive on Jun 29, 2023 start from $60.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Merchants Drive pet-friendly?

Yes, Quality Inn Merchants Drive allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 20 per pet, per night.

How much is parking at Quality Inn Merchants Drive?

This hotel doesn't offer parking.

What time is check-in at Quality Inn Merchants Drive?

Check-in begins at 3 PM.

What time is check-out at Quality Inn Merchants Drive?

Check-out is at 11 AM.

Where is Quality Inn Merchants Drive located?

Located in the heart of Knoxville, this hotel is 1.2 mi (1.9 km) from Knoxville Expo Center and within 6 mi (10 km) of University of Tennessee and Knoxville Children's Theatre. Bounce USA and Max Air Trampoline Park are also within 6 mi (10 km).

Quality Inn Merchants Drive Reviews

Quality Inn Merchants Drive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 189 out of 755 reviews" "
" "10 - Excellent 25%
Rating 8 - Good. 284 out of 755 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 130 out of 755 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 84 out of 755 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 68 out of 755 reviews" "
" "2 - Terrible 9%

7.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.3/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

6/10 Okay

Nancy

Traveled with family
Disliked: Property conditions & facilities
This property was reasonably priced and, I’d say adequate. Nothing remarkable. Breakfast minimal. Overall feel was a bit sketchy.
Stayed 3 nights in May 2023

2/10 Terrible

Alvarae

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
The property was not clean. Staff smoking 🚬 n front of the entry. Ac unit load and it kept us up bathroom was not clean shower had hair in it and toilet had poop still on it. We took a video tried to show it to front desk he was unconcerned
Stayed 1 night in May 2023

10/10 Excellent

Michelle, Delphi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and welcoming. Check in was fast and easy. Our room was clean. Our room came with a microwave and fridge which was very nice. The AC worked wonderfully. The bed was comfortable. The area was quiet. I would stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

cora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very excellent and we really enjoyed our 3 night stay here.
Stayed 3 nights in May 2023

6/10 Okay

Nina, Virginia Beach

Traveled with family
Liked: Staff & service
Had to walk a bit of a distance from my car to the room. Found a bed bug - only one - but still…. Other than that it was clean but dated.
Stayed 1 night in May 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very nice
Stayed 1 night in May 2023

4/10 Poor

Julie

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was disgusting, used bars of soap thrown right outside of room door, holes in walls, smelled
Stayed 1 night in May 2023

General hotel information

Reasons to Book
Room & Property Cleanliness
Star Rating
2.5
Nearest Airport
Knoxville, TN (TYS-McGhee Tyson)
Address
117 Cedar Lane, Knoxville, TN