Quality Inn Merchants Drive

Photo gallery for Quality Inn Merchants Drive

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, individually furnished, desk, blackout drapes

Overview of Quality Inn Merchants Drive

Quality Inn Merchants Drive

2.5 star property

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
  • Sheets and towels washed at 140°F
Map
117 Cedar Lane, Knoxville, TN, 37912

Explore the area

  • Popular LocationKnoxville Expo Center3 min drive
  • Popular LocationMax Air Trampoline Park6 min drive
  • Popular LocationCrown College8 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)23 min drive

Choose dates to view prices

About this area

Knoxville

Located in Knoxville, Quality Inn Merchants Drive is in the city center. Tennessee Theatre is a notable landmark, and travelers looking to shop may want to visit Market Square and West Town Mall. Check out an event or a game at Neyland Stadium, and consider making time for Knoxville Zoo, a top attraction not to be missed.

What's nearby

  • Knoxville Expo Center - 3 min drive
  • Max Air Trampoline Park - 6 min drive
  • Market Square - 7 min drive
  • Crown College - 8 min drive
  • Historic Southern Railway Station - 11 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • Puléo's Grille - 3 min walk
  • Monterrey Mexican Restaurant - 4 min walk
  • Starbucks - 6 min walk
  • Cracker Barrel Old Country Store - 8 min walk
  • IHOP - 12 min walk

About this property

Quality Inn Merchants Drive

Hotel with free breakfast, near Knoxville Expo Center
This hotel features a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business center, and laundry facilities are onsite. All 128 individually furnished rooms feature free WiFi and room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, microwaves, and LCD TVs.
Quality Inn Merchants Drive offers 128 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Fan
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from April to October
Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 149 out of 614 reviews
5 - Excellent 24%
Rating 4 - Good. 248 out of 614 reviews
4 - Good 40%
Rating 3 - Okay. 107 out of 614 reviews
3 - Okay 17%
Rating 2 - Poor. 62 out of 614 reviews
2 - Poor 10%
Rating 1 - Terrible. 48 out of 614 reviews
1 - Terrible 8%

3.7/5

Cleanliness

4.0/5

Staff & service

2.9/5

Amenities

3.5/5

Property conditions & facilities

3.0/5

Eco-friendliness

3/5 Okay

Business traveler
Nothing special, no bad no good, just nice enough!
Stayed 2 nights in May 2022

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No towels in the room - no decaffeinated coffee for breakfast - no reaction from front desk stuff when these issues were brought up
Stayed 1 night in May 2022

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very disappointed in the condition of the overall facilities. The room was not clean and the staff were very unfriendly upon arrival and departure. We will never return to this property.
Stayed 3 nights in May 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice placr to rest
Stayed 1 night in Apr 2022

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
VERY VERY disappointing!! Paid over $100 for a room that was so gross, I didn’t want to touch ANYTHING. The picture hanging on the wall, literally had liquid that had dried on the glass. SO GROSS. Bugs in the light fixtures. Walls needed repair. Bathroom had leftover hair on the floor and in the tub. I would say this was a $30.00 room at best. The room was so bad, I didn’t even take a shower. I’ve easily seen better facilities at a campground. Expedia should give a refund, for supporting this place.
Stayed 1 night in Apr 2022