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Best Western Knoxville Suites - Downtown

2.5 star property
Knoxville hotel in Inskip with free breakfast and a fitness center

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Best Western Knoxville Suites - Downtown

Indoor pool
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Free daily full breakfast
Lobby
Fitness facility

Reviews

8.0

Very good

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly
  • Housekeeping
    HousekeepingHousekeeping
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning
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About the neighborhood

Map
5317 Pratt Rd, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 2 min drive
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Knoxville Zoo - 8 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Austin's Steak And Homestyle Buffet - ‬18 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Best Western Knoxville Suites - Downtown

Hotel near University of Tennessee
Take advantage of free full breakfast, a grocery/convenience store, and laundry facilities at Best Western Knoxville Suites - Downtown. For some rest and relaxation, visit the spa tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks include:
  • An indoor pool
  • Free self parking
  • Multilingual staff, luggage storage, and a front-desk safe
  • A vending machine, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 58 rooms feature comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

Does Best Western Knoxville Suites - Downtown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Knoxville Suites - Downtown?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Knoxville Suites - Downtown on Aug 4, 2024 start from $98.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Knoxville Suites - Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15.00 per pet, per night.

How much is parking at Best Western Knoxville Suites - Downtown?

Self parking is free at this property.

What time is check-in at Best Western Knoxville Suites - Downtown?

Check-in start time: 3 PM; Check-in end time: 6 AM. After-hours check-in is not available.

What time is check-out at Best Western Knoxville Suites - Downtown?

Check-out is at 11 AM.

Where is Best Western Knoxville Suites - Downtown located?

Located in Inskip, this hotel is 1.2 mi (1.9 km) from Knoxville Expo Center and within 6 mi (10 km) of University of Tennessee and Knoxville Children's Theatre. Bounce USA and Max Air Trampoline Park are also within 6 mi (10 km).

Best Western Knoxville Suites - Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 408 out of 1003 reviews" "
Rating 8 - Good. 311 out of 1003 reviews" "
Rating 6 - Okay. 151 out of 1003 reviews" "
Rating 4 - Poor. 85 out of 1003 reviews" "
Rating 2 - Terrible. 48 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Edmond

Stayed 1 night in Jul 2024

6/10 Okay

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs some updating but clean and a decent hot breakfast. Staff was great
Stayed 4 nights in Jul 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not go here Horrible policy’s and very dirty
Stayed 4 nights in May 2024

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area needs cleaned and roof repaired
Stayed 1 night in Jun 2024

8/10 Good

Jordan

Stayed 3 nights in Jun 2024

10/10 Excellent

Vadim

Stayed 1 night in Jun 2024

10/10 Excellent

KENNETH, ROCKWALL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice clean room.
Stayed 2 nights in Jun 2024

2/10 Terrible

Pete

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plan to stay there again in the future
Stayed 3 nights in Jun 2024

8/10 Good

Audrey

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with my daughter and grandchildren. Back door was left open at night at all. I did not like that. Went for breakfast and staff was in dining room. Food was almost gone no eggs no biscuits. No milk. They made no attempt to see that it was restocked. Key card to our room was hard to work. Had it at the desk multiple times. Hotel was clean. Not sure if I would stay again.
Stayed 2 nights in Jun 2024

4/10 Poor

Aurora

Disliked: Cleanliness, amenities
Outdated rooms, not clean, smelly, the AC systems did not work properly, very low quality breakfast and in general a very low quality hotel. I will never stay in that hotel again.
Stayed 1 night in Jun 2024

8/10 Good

theresa

Traveled with partner
Liked: Cleanliness, staff & service
Good breakfast. Walkable thruout downtown area. Staff nice. Had trou ble with room lighting. Only valet parking offered, very expensive. Bathroom caulking needs touchup, as well as the walls. Room not soundproof. Tried to take nap, could not due buskers outside building playing loud music. Room cost almost $300 a night, at those rates surely you could afford to pay your employees well instead of pressuring your guests to tip.
Stayed 1 night in Jun 2024

8/10 Good

Ayanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ashlyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the rooms were spacious and clean, and the beds were super comfortable! I’d definitely stay here again!
Stayed 1 night in Jun 2024

8/10 Good

Kenjila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met my expectations.
Stayed 2 nights in Jun 2024

10/10 Excellent

Chang

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist is very good. Help me check in smoothly.
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone super friendly and accommodating! Nice clean rooms and beds and pillows were comfortable.
Stayed 4 nights in Jun 2024

8/10 Good

Mary Ellen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady’s were great
Stayed 4 nights in May 2024

6/10 Okay

Mary Beth

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince and close to highway, quiet, and quick checkin and out.
Stayed 1 night in May 2024

10/10 Excellent

Jereamiah

Stayed 1 night in May 2024

4/10 Poor

matthew

Liked: Staff & service
Disliked: Property conditions & facilities
There is nothing even remotely "downtown" about this hotel Homeless, prostitutes and police with a man and woman handcuffed on the hood of the car greeted me at the convenience store next to the property. False advertising doesn't even come close to summing this up. The staff, however, couldn't have been nicer and indicated that my complaints were typical Bad call and won't ever go back. I will stick to "truly" downtown and pay a couple bucks more to be safe. Fortunately my daughter spent the night on campus after dinner
Stayed 1 night in May 2024

10/10 Excellent

BETSY

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was very good, the rooms were bright and modern, and the staff was very friendly and helpful. We would definitely stay there again.
Stayed 2 nights in May 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and in a great location. Staff was amazing and for the price room was great and very clean
Stayed 1 night in May 2024

6/10 Okay

English

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Service at the front desk was friendly. Our room smells like dog. Sink was stoped up. Faucet in bathroom was dirty. Again the room smells so badly of dog. It’s terrible.
Stayed 1 night in May 2024

General hotel information

Reasons to Book
Room Cleanliness & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5