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Best Western Knoxville Suites - Downtown

Photo gallery for Best Western Knoxville Suites - Downtown

Lobby
Indoor pool
Indoor pool
Indoor pool
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Best Western Knoxville Suites - Downtown

Best Western Knoxville Suites - Downtown

2.5 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
5317 Pratt Rd, Knoxville, TN, 37912

Explore the area

  • Popular LocationKnoxville Expo Center3 min drive
  • Popular LocationMax Air Trampoline Park6 min drive
  • Popular LocationCrown College8 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)23 min drive

Room options

About this area

Knoxville

Best Western Knoxville Suites - Downtown is located in Knoxville. Historic Southern Railway Station and Tennessee Theatre are local landmarks, and the area's natural beauty can be seen at Charles Krutch Park and Knoxville Municipal Stadium. Looking to enjoy an event or a game while in town? See what's happening at Neyland Stadium or Knoxville Civic Auditorium and Coliseum. Spend some time exploring the area's activities, including golfing.
Visit our Knoxville travel guideOpens in a new window
Map

What's nearby

  • Knoxville Expo Center - 3 min drive
  • Max Air Trampoline Park - 6 min drive
  • Market Square - 7 min drive
  • Historic Southern Railway Station - 7 min drive
  • Crown College - 8 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • Monterrey Mexican Restaurant - 4 min walk
  • Starbucks - 7 min walk
  • Cracker Barrel Old Country Store - 9 min walk
  • IHOP - 12 min walk
  • Austin's Steak And Homestyle Buffet - 18 min walk

About this property

Best Western Knoxville Suites - Downtown

Property highlights
You can look forward to free full breakfast, a grocery/convenience store, and laundry facilities at Best Western Knoxville Suites - Downtown. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks include:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, luggage storage, and smoke-free premises
  • Free newspapers, an elevator, and a front desk safe
  • Guest reviews give good marks for the overall value, helpful staff, and overall condition
Room features
All 58 rooms feature comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

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Knoxville
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2 star
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Air conditioned
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Hotel
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Free WiFi
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Guest rating 4+
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Policies

Check-in

Check-in from 3 PM - 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

Does Best Western Knoxville Suites - Downtown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Knoxville Suites - Downtown?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Best Western Knoxville Suites - Downtown on Mar 6, 2023 start from $85.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Knoxville Suites - Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15.00 per pet, per night.

How much is parking at Best Western Knoxville Suites - Downtown?

Self parking is free at this property.

What time is check-in at Best Western Knoxville Suites - Downtown?

Check-in is from 3 PM - 6 AM. After-hours check-in is not available.

What time is check-out at Best Western Knoxville Suites - Downtown?

Check-out is at 11 AM.

Where is Best Western Knoxville Suites - Downtown located?

Situated in Knoxville, this hotel is 1.2 mi (2 km) from Knoxville Expo Center and within 6 mi (10 km) of Knoxville Children's Theatre and Bounce USA. Max Air Trampoline Park and North Knoxville Medical Center are also within 6 mi (10 km).

Can I cancel my reservation for free at Best Western Knoxville Suites - Downtown and receive a full refund?

Yes, Best Western Knoxville Suites - Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Knoxville Suites - Downtown cancellation policy on our site for more details about any exclusions or requirements.

Best Western Knoxville Suites - Downtown Reviews

Best Western Knoxville Suites - Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 409 out of 1026 reviews" "
" "10 - Excellent 40%
Rating 8 - Good. 374 out of 1026 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 135 out of 1026 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 67 out of 1026 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 41 out of 1026 reviews" "
" "2 - Terrible 4%

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in Jan 2023

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Great breakfast with very helpful staff to answer questions we had about food allergies.
Stayed 1 night in Jan 2023

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all
Stayed 1 night in Jan 2023

6/10 Okay

SLAWOMIR M, Brampton

Traveled with family
Liked: Cleanliness, staff & service
Clean and pleasant stay. Dated property and noisy fan/heat/Ac unit.

2/10 Terrible

Thomas

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe area! Not Downtown. Room had to be switched due to unacceptable for any human standard bathroom & couch. We had the manager tell us a homeless camp scouts the lot & we had our truck almost broken into. Found the man looking through the front; so the hotel told us to park it under the awning in front as that’s the ONLY CAMERA. The evening shift manager accused me of lying about the room- even though the water in the shower soaked through all the way into the room. Smoke smelled like someone stayed in there indefinitely, windows closed, smoking. Felt defeated after the manager basically treated me like I’m an inconvenience. When I called later to thank her for the new room which was in better shape, she stopped me- asked me if I took everything out of my old room, and hung up. I doubt BW corporate knows the disgrace this place is. Shut it down, honestly. We didn’t stay for breakfast as it felt unsafe.

10/10 Excellent

James

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly & courteous

10/10 Excellent

William

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great service

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Our room was nice and staff was very helpful and kind. The hotel is a little dated, but is clean and just what we needed for our 3 night stay in Tennessee.

8/10 Good

Mildred

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is pet friendly, staff is nice.

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff. Nice pool and jacuzzi area. Good continental breakfast.
Stayed 1 night in Dec 2022