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Best Western Knoxville Suites - Downtown

2.5 star property
Hotel in Knoxville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Knoxville Suites - Downtown

Lobby
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Indoor pool
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Eco-friendly toiletries
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Eco-friendly toiletries
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Eco-friendly toiletries
  • Sleeps 4
  • 1 Queen Bed

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Exterior

Holiday Inn Express & Suites Knoxville-Farragut by IHG

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9.2 out of 10, Wonderful, 836 reviews
The price is $138
includes taxes & fees
$118 per night
May 4 - May 5
Holiday Inn Express & Suites Knoxville-Farragut by IHG
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About the neighborhood

Map
5317 Pratt Rd, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 2 min drive - 1.4 miles
  • Knoxville Convention Center - 6 min drive - 5.1 miles
  • University of Tennessee - 7 min drive - 5.4 miles
  • Neyland Stadium - 8 min drive - 5.8 miles
  • Knoxville Zoo - 8 min drive - 7.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬18 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Best Western Knoxville Suites - Downtown

Hotel near University of Tennessee
Take advantage of free full breakfast, a grocery/convenience store, and laundry facilities at Best Western Knoxville Suites - Downtown. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks include:
  • An indoor pool
  • Free self parking
  • Luggage storage, a front-desk safe, and a vending machine
  • Multilingual staff, free newspapers, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 58 rooms feature comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

Does Best Western Knoxville Suites - Downtown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Knoxville Suites - Downtown?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at Best Western Knoxville Suites - Downtown on May 18, 2025 start from $103.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Knoxville Suites - Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15.00 per pet, per night.

How much is parking at Best Western Knoxville Suites - Downtown?

Self parking is free at this property.

What time is check-in at Best Western Knoxville Suites - Downtown?

Check-in start time: 3 PM; Check-in end time: 6 AM. After-hours check-in is not available.

What time is check-out at Best Western Knoxville Suites - Downtown?

Check-out is at 11 AM.

Where is Best Western Knoxville Suites - Downtown located?

Located in Inskip, this hotel is 1.2 mi (1.9 km) from Knoxville Expo Center and within 6 mi (10 km) of University of Tennessee and Victor Ashe Dog Park. Knoxville Children's Theatre and Bounce USA are also within 6 mi (10 km).

Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 396 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 164 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Blaze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 3 nights in Mar 2025

8/10 Good

William J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent place for a good night’s sleep. But seniors with arthritis beware…the toilets are very low & are difficult for arthritic knees.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for transiting. Good breakfast in morning. Lots of places to eat and fuel up the car.
Stayed 1 night in Mar 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. The room was very clean and the staff was friendly and engaging. We would definitely stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel off the highway. Manager was very helpful with our stay.
Stayed 1 night in Jan 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location from downtown, that was a plus. The hotel itself was okay.
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of the staff was great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to many restaurants.
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice here including the pool/hot tub
Stayed 1 night in Dec 2024

2/10 Terrible

Isaac

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location. Will stay here again
Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great price,staff was extremely friendly!
Stayed 2 nights in Nov 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, property conditions & facilities
The stay was way overpriced. Drywall on the floor from ceiling water damage. Dirty. Smelled musty / moldy in the room. Would not recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Deshaune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Beds were comfortable, price was good, and was close to the freeway.
Stayed 1 night in Dec 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities
We were very happy with our stay in Knoxville. Hotel staff was very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Nice roomy room
Stayed 1 night in Jan 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service
Property does need a bit of updating. Staff was great. Had a handicap accessible shower, my wife said it needed cleaning and the curtain didn't keep the water from getting in the floor very well, probably due to the handheld not having a wall hook so it would hang. Hot tub only had 2 jets working & not very strong at that. But overall it was ok for a night
Stayed 1 night in Apr 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the one night we needed it.
Stayed 1 night in Sep 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positive stay

Turned out to be just what we needed. I would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Janet M

Liked: Cleanliness, staff & service, property conditions & facilities
We will stay here again for value and location. We were delighted with our clean and spacious room. The check-in person was very accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Comfortable accommodations. Clean. Good breakfast. Convenient to University of Tennessee.
Stayed 1 night in Nov 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend trip

At check employees were very friendly and polite. Bed was really comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, pool and hot tubs! The beds could be a little lower though.
Stayed 6 nights in Aug 2024

6/10 Okay

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there a night but was very nice
Stayed 1 night in Jul 2024