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Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

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Outdoor pool
Outdoor pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
5634 Merchants Center Blvd., Knoxville, TN, 37912

Explore the area

  • Popular LocationWest Town Mall13 min drive
  • Popular LocationTurkey Creek Shopping Center20 min drive
  • Popular LocationThree Ridges Golf Course21 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)23 min drive

Choose dates to view prices

About this area

Knoxville

Located in Knoxville, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel is in the business district and near theme parks. Knoxville Riverboat Company and Three Ridges Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Knoxville Zoo and Bounce USA. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Knoxville Civic Auditorium and Coliseum.
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Map

What's nearby

  • Knoxville Expo Center - 17 min walk
  • Max Air Trampoline Park - 6 min drive
  • West Town Mall - 13 min drive
  • Turkey Creek Shopping Center - 20 min drive
  • Three Ridges Golf Course - 21 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 23 min drive

Restaurants

  • Bull and Barrel — 1 min walk
  • IHOP — 5 min walk
  • Starbucks — 10 min walk
  • Monterrey Mexican Restaurant — 11 min walk
  • Puléo's Grille — 11 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

3-star hotel near Knoxville Expo Center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center. All 122 rooms provide conveniences like sofa beds and refrigerators, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include microwaves, room service, and coffee makers.
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers 122 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 9.95 per person
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Conference space (1080 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - February 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Heating
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 9.95 per person (approximately)
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Hotel
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Knoxville

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 518 out of 802 reviews
5 - Excellent 65%
Rating 4 - Good. 209 out of 802 reviews
4 - Good 26%
Rating 3 - Okay. 46 out of 802 reviews
3 - Okay 6%
Rating 2 - Poor. 20 out of 802 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 802 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this Holiday Inn. It's a quick 10 minute drive to downtown Knoxville. The room was very clean, the bed was comfortable, and the staff were welcoming and kind. Highly recommend!
Stayed 1 night in Dec 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and property were good. We did not have running water in the morning for showers or teeth brushing. Not a staff problem. But they didn’t know how to advise the clients.
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offer a free breakfast !
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Accommodation very clean but my favorite was a walk-in shower!
Stayed 1 night in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
housekeeping is not a given when the do not disturb sign has been removed. It's necessary to ask for service.
Stayed 5 nights in Nov 2021