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"Good hotel in a convenient location at the station "

"the room is tidy and clean, staff are friendly and helpful"

"客室の清掃は行き届いており、バスタオル類が新しくとても気持ちよい宿泊になりました。 夕食、朝食共に満足度の高い、美味しい料理でした。 朝食前にホテルが無料で実施しているネイチャーウォークに参加しました。自然観察指導員からホテル周辺の樹木や野鳥の説明をしていただきながらの散策は心地よいひと時になりました。"

"安っぽい"

"The staff were amazing. From check in to the bags being taken to the room everything was so friendly and helpful."

"Clean, comfortable hotel in an ideal location. The breakfast buffet includes a lot of traditional Japanese dishes and is just outstanding. "

"Perfect location in Matsumoto"

"Lovely hotel with excellent staff and service. "

"This new hotel is absolutely gorgeous! The amenities make your stay comfortable, relaxing, and cozy. The onsen has a lovely view. Restaurant breakfast was delicious with a wide variety of options. The rooms have been thoughtfully designed. Staff are friendly, helpful, and provide service that was above & beyond. We’re already looking forward to visiting again! "

"Great hotel for the price"

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"