Kountze Vacations from $474

Was the breakfast menu fresh the AC keep the room cool all personal is frenzy

Front desk clerk was not friendly, the parking lot had litter scattered. Floor was dirty, kitchen had some crumbs, bathroom floor was dirty and the shower head had rust and dust. There was a cigarette hole in one of thr blankets and we were in a non smoking room. Located in a kinda sketchy area.

The hotel is very nice. The area around the hotel seems to be in decline.

My stay at the hotel was great. My check-in experience however, was not so great. I paid through Expedia. When I arrived, I was asked to put a credit card on file which is fine however, I woke up to multiple transactions in the morning. I was assured that these charges would fall off after they figured out what actually happened at that time however here it is a week later the issue is still not resolved, and I am having to continuously contact the Hotel to get this rectified the front desk overnight personnel was not familiar with the check-in process for parties who pay through a third-party service I hope that this person gets educated so that this does not happen to anyone else in the near future.

Yes parking was easy, great customer service