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The Gardens – A St. Giles Hotel & Residences

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of The Gardens – A St. Giles Hotel & Residences

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The Gardens – A St. Giles Hotel & Residences

4.5 out of 5

4.2/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationThe Gardens Mall5 min walk
  • Popular LocationMid Valley Mega Mall5 min walk
  • Popular LocationMenara Telekom5 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)42 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Located in Mid Valley City neighborhood, The Gardens – A St. Giles Hotel & Residences is connected to a shopping center. Mid Valley Mega Mall and Kuala Lumpur Sentral are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena.
Popular Location

What's nearby

  • The Gardens Mall - 5 min walk
  • Mid Valley Mega Mall - 5 min walk
  • Thean Hou Temple - 5 min drive
  • Menara Telekom - 5 min drive
  • Kuala Lumpur Sentral - 10 min drive

Getting around

  • Mid Valley - 6 min walk
  • Abdullah Hukum Station - 19 min walk
  • Kuala Lumpur International Airport (KUL) - 42 min drive

Restaurants

  • Ticklish Ribs & 'Wiches — 4 min walk
  • Jamaica Blue — 4 min walk
  • Magnum — 4 min walk
  • Reminisce Cafe — 5 min walk
  • Brotzeit German Bier Bar & Restaurant — 5 min walk

About this property

The Gardens – A St. Giles Hotel & Residences

Luxury hotel connected to a shopping center in Kuala Lumpur with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and a porter/bellhop. All 647 rooms boast deep soaking tubs and offer free WiFi and LCD TVs. Other amenities available to guests include separate bathtubs and showers, rainfall showerheads, and coffee makers.
The Gardens – A St. Giles Hotel & Residences offers 647 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 5 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 29 per person

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Porter/bellhop

Languages spoken

  • Chinese
  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 29 per person (approximately)
  • Self parking fee: MYR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

Property is also known as

Gardens St. Giles Hotel Kuala Lumpur
Gardens St. Giles Hotel
Gardens St. Giles Kuala Lumpur
The Gardens – A St. Giles Hotel Residences
The Gardens – A St. Giles Hotel & Residences Hotel
The Gardens – A St. Giles Hotel & Residences Kuala Lumpur
The Gardens – A St. Giles Hotel & Residences Hotel Kuala Lumpur

Frequently asked questions

4.2
Excellent
Rating 5 - Excellent. 185 out of 408 reviews
5 - Excellent 45%
Rating 4 - Good. 172 out of 408 reviews
4 - Good 42%
Rating 3 - Okay. 25 out of 408 reviews
3 - Okay 6%
Rating 2 - Poor. 20 out of 408 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 408 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with family
Disliked: Cleanliness
Hotel Receptionist a bit slow Room are dusty, non-stop sneezing once checked in Sinks clogged, cant even brush teeth at the sink Bath tub dirty
Stayed 1 night in Dec 2020

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing
There was no way to figure out that we have been booked into Residences instead of the Hotel. The room was spacious but the carpet wasn’t clean at all, we’re at places. The balcony had bird droppings everywhere. Dust could be seen in the room. Kettle was full of limes scale. Would never use again, especially when you get this for almost RM 500,
Stayed 1 night in Dec 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good but hotel location the breakfast location a bit far, no so convinence.
Stayed 1 night in Dec 2020

3/5 Okay

Traveled with family
It’s a bit old and used. Parking lot is troublesome to access
Stayed 1 night in Dec 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel link to shopping center. Fast check in and comfortable room
Stayed 1 night in Oct 2020