Cross Hotel Kyoto

3.5 star property
Riverfront Kyoto hotel in Karasuma with a 24-hour front desk

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Cross Hotel Kyoto

Exterior detail
Bathroom sink
Reception
Breakfast, lunch, dinner served; Mediterranean cuisine
Front of property - evening/night
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

9.4 out of 10
Guests loved the amenities.
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is $243
includes taxes & fees
$221 per night
Sep 30 - Oct 1

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Room options

Available filters for rooms
Showing 3 of 16 rooms

[NON SMOKING] Standard Double Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Deep soaking bathtub
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Premium Suite

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 818 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

[NON SMOKING] Japanese Suite

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 753 sq ft
  • Sleeps 7
  • 2 Large Twin Beds

Similar properties

About the neighborhood

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031

What's nearby

  • Kawaramachi Street - 1 min walk
  • Shijo Street - 7 min walk
  • Nishiki Market - 8 min walk
  • Nijō Castle - 3 min drive
  • Kiyomizu Temple - 4 min drive

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 64 min drive

Restaurants

  • ‪猫カフェMOCHA 京都ロフト店 - ‬1 min walk
  • ‪bar moon walk 河原町店 - ‬2 min walk
  • ‪六曜社 - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk

About this property

Cross Hotel Kyoto

Hotel near Kawaramachi Street
Located close to Nishiki Market and Kyoto Imperial Palace, Cross Hotel Kyoto provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Mediterranean cuisine brasserie, KIHARU Brasserie, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and a porter/bellhop
  • Multilingual staff, a 24-hour front desk, and an elevator
  • Concierge services, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the breakfast, central location, and helpful staff
Room features
All 301 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 3,300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is Cross Hotel Kyoto pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Cross Hotel Kyoto?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on Sep 30, 2024 start from $226.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cross Hotel Kyoto?

This property doesn't offer parking.

What time is check-in at Cross Hotel Kyoto?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cross Hotel Kyoto?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Cross Hotel Kyoto located?

Located in Karasuma, this hotel is within a 10-minute walk of Kawaramachi Street, Shijo Street, and Nishiki Market. Kyoto Imperial Palace and Nijō Castle are also within 2 mi (3 km). Sanjo Keihan Station and Sanjo Station are within a 5-minute walk.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 915 out of 1130 reviews" "
Rating 8 - Good. 176 out of 1130 reviews" "
Rating 6 - Okay. 28 out of 1130 reviews" "
Rating 4 - Poor. 7 out of 1130 reviews" "
Rating 2 - Terrible. 4 out of 1130 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

isabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location. It was very easy to get to all the popular eateries and tourist attractions.
Stayed 4 nights in Sep 2024

10/10 Excellent

YIMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended. Tons of restaurants around and close to bus stops. Great breakfast options.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel room was excellent and well designed for 3 adults. The staff were friendly and very helpful plus provided good dining recommendations.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ma Derla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay, good amenities and great peeps helpful !
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The morning buffet was poor compared to other buffets. The items in The egg station were old cold, and the toasters did not actually toast. There was no omelette station.
Stayed 5 nights in Sep 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Kyoto. Walkable to everything especially for the nigh life. Hotel is clean and service is great for what we payed. Not expensive at all. I will definitely stay here again if I will come back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Garry, Sechelt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Kamo river for evening strolls. Gion district close as well. Many restaurants and pubs. Hotel staff very courteous and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean, spacious rooms
Stayed 4 nights in Sep 2024

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a popular and convenient area for restaurants and shopping. Room was spacious by Japanese standards. Towels were thin.
Stayed 5 nights in Sep 2024

8/10 Good

Ross

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Amgad

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying at this hotel. Great service. I give them a ten
Stayed 4 nights in Sep 2024

10/10 Excellent

Alfonso

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 4 nights in Sep 2024

10/10 Excellent

SANG HOON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good including location, service and etc. We enjoyed the breakfast buffet providing various selections and quality. We also like to rest well with coffee and tea in the lounge in the middle of the tour during the day.
Stayed 4 nights in Sep 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Mild cleaning should replace dirty mugs when chosen. We like the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Cole

Stayed 5 nights in Aug 2024

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay with Cross Hotel. It is very welcoming.. the reception area smells nice, the staff very polite and helpful, the rooms were spacious, clean and very comfortable. Breakfast buffet was something to look forward to - many quality options to choose from.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie, Jamaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so convenient and easy to get to every tourist attraction. The area around the hotel was bustling and had so many food, shopping and entertainment options. A quick walk to the Nishiki Market. The hotel is clean and trendy as well. I’m glad I chose this hotel.
Stayed 4 nights in Sep 2024

8/10 Good

Aino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

tin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this place. Would definitely consider it again for future visit.
Stayed 5 nights in Sep 2024

8/10 Good

Charles-Antoine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for a week. Kyoto is just amazing and the location was perfect for us visiting as a family. The only hiccup we had was bad advice from staff when trying to make collect calls for travel rearrangements due to a typhoon. We followed the procedure and they ended up charging us at a high rate although we made collect calls. Explaining the situation to the staff in charge did not help and was quite rude insisting that the hotel was not making collect calls. It was likely a communication breakdown. Still enjoyed the comfort, convenience, location, and overall experience.
Stayed 7 nights in Aug 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large comfortable, clean and quiet rooms. In a good location, walking distance to lots of attractions and good food places close by. The staff were incredibly helpful. Nothing was too much trouble, they were so kind and very helpful with any request we had. We highly recommend for any stay in Kyoto!
Stayed 3 nights in Sep 2024

10/10 Excellent

Ronald

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very nice property near the shopping/market and near the river. Many opportunities for fun walks in either direction. The staff were great!
Stayed 2 nights in Sep 2024

General hotel information

Reasons to Book
Great Location & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5