搜索拉福利特的度假村

“The hotel was great. The employees were so good, especially Jennifer. She was wonderful! Unfortunately, while we were there, they had a pipe bust on the floor below & it created a mess & our water was turned off. They placed us in another room which faced the back of the hotel & it was so much nicer. The front room we were in had so much noise from all the traffic near the hotel. I had a hard time sleeping there. This is our 2nd time staying there this year. We will come back again if we visit……

“For the price I can not complain. The room was good sized. we had a king bed that was a little lumpy to me but my husband slept like a baby. That was what we needed. Parking right outside our door on the ground level. Owners were friendly.”

“Pool was closed because ‘someone used the wrong chlorine in the pool’ and this was devastating to my 6-yo. I had water dripping from my ceiling over the desk. The hotel was unable to change our rooms. The leak grew until it was over our bed and soaked our bed and mattress. The hotel refused a full refund and claimed ‘management decision’. Worst stay, worst communication, will never go back. It took me the better part of 2 weeks to get an answer from management about the lack of refund because……

“Bath tub had mold around it.”

“This vacation home on Norris lake was great! We had small finds that needed attention on our arrival and our guest specialist responded quickly and efficiently. The house was spacious and having the dock was a great addition. The kitchen was well stocked with kitchen necessities which made it nice to fix our meals at home while being there for a week! Beds were very comfy and two of the bed rooms were exceptionally spacious. Will absolutely consider this lake house in our future trip plans!”