Lac des Îles Tours

We were not pleased with this stay. Communication to check in was okay. However, the room is much smaller and more cramped than the photos. Too much stuff in there. The TV did not work because it said the firestick was missing or stolen. Not a huge deal, but annoying because you expect to relax on vacation. I messaged them. After no initial response, I call. We're told someone will be there within 20 minutes. No one ever showed up. They did not respond to many communications. If you are offering a place for rent, you need to be responsive. There was also a gross bucket and wet rug under the AC. It was stuffy in there so we turned on the unit, which proceeded to drip water loudly into the bucket. This continued for so long. They never acknowledged this either. Definitely not worth the money to stay here and frankly find it ridiculous that they are apparently unreachable. Also, when I booked the reviews were pretty good. Apparently since that time, there are many reviews talking about the TV and the bucket for months. Embarrassing this is a known problem for a long time. Take your money elsewhere.

We loved this apartment in downtown Montreal! We were close to everything in the newer parts of the city including museums and great dining options. And a short ride away from Mont Royal and the old city. The kitchen was well equipped and the apartment was spacious and modern and in great shape. The only minus was some food drippings on the dining chairs and sofa and a dark spot on the living room area rug. Easy for cleaners to miss. But everything else was spotless and welcoming. We would readily stay here again.