Ratings based on 40 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
56% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Glasgow

The hotel is in a great location

Posted Nov 27, 2016
Pros: I generally felt safe and welcomed in the hotel. The staff answered questions and were interactive and polite
Cons: The décor seems a bit odd in parts.....a mix match of carpets, Hollywood glamour, dog prints and generally felt a bit tired in parts.
Location: location is good and on site parking was appreciated. easy access to the busy town of blackpool and nearby restaurants, cafes and beach
Overall the hotel felt welcoming and staff were pleasant and interactive. Our room (160) felt a bit tired overall for example the four poster bed (with pink polka dot fabric) felt a bit out of place in terms of the overall décor which for some reason had Humphrey Bogart artwork, again which seemed a bit dated and oddly themed. There was no heater/central heating in the bathroom which was poorly insulated and felt cold especially during a winter stay. Toiletries were from a dispenser and felt cheap and basic. Tea tray was adequate but no special touches for example a small pack of biscuits which would have been a nice touch. Breakfast was buffet style and generally contained the usual standards however the yogurts had just been put out in the plastic wrapper and it all felt just a bit under dressed to make it more appetising.
4 out of 5
by A verified traveler

Family weekend away

Posted Aug 25, 2016
Pros: The staff. Breakfast. 24 hour bar and porter service. Pool facilities.
Cons: Condition of the rooms. Remove or wash throws and extra cushions on the beds. Clean white linen is preferable to musty smelling fabric decor.
Location: Great location. Walking distance to all amenities in St Annes.
Small room to start - too hot and no view. Uncomfortable. We were then upgraded for our second night without an extra charge.
4 out of 5
by Alison

This traveler left a rating score only Posted Aug 12, 2016 on Hotels
5 out of 5
by Lynn from Dronfield

Would happily return

Posted Aug 9, 2016 on Hotels
Very nice hotel, location service etc. Could just do with a bit of tlc in certain areas but very happy stay
3 out of 5
by Nicola

This traveler left a rating score only Posted Aug 7, 2016 on Hotels
3 out of 5
by Susan from Lancashire

Good hotel location

Posted Aug 1, 2016 on Hotels
Stayed just one night with young grandchildren, the staff on reception were pleasant and helpful. The room was a bit cramped and in need of a facelift! Breakfast was ok , the pool was very good and staff there very helpful. Location of the hotel was good.
3 out of 5
by A verified traveler from york,uk

ok fo 1 nt stay....just.

Posted Aug 1, 2016
main complain is the bed...really saggy mattress in rm 59. clean room ..small but is a 3 star hotel. great breakfast... and all staff really attentive/chatty and helpful excellent breakfast..... So ....not really disappointed....fine for 3 star....just not a good bed which is vital to a good nt stay.
5 out of 5
by stephanie from wakefield

best night stay by far :-)

Posted Feb 17, 2016 on Hotels
Our stay was lovely we stayed in the chimney suite was gorgeous was a little price for one night but I would say was worth it .. would rwccomend to anyone and all staff were lovely! Plus u can take your dogs!!!!
2 out of 5
by A verified traveler

Insist on a new room

Posted Aug 10, 2015 on Hotels
I find it difficult to justify over £100 for a room of that standard. Yes the refurbished rooms are pleasant but the old ones are very, very tired and the bathroom had mould on the walls I would have liked to make the comments on check out but I waited 10 minutes for a receptionist and then had to rush to an appointment
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 12, 2015 on Hotels