Holiday Inn Lancaster, an IHG Hotel

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Indoor pool
Indoor pool
Indoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Holiday Inn Lancaster, an IHG Hotel

Holiday Inn Lancaster, an IHG Hotel

3.5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Sheets and towels washed at 140°F
26 East Chestnut Street, Lancaster, PA, 17602

Explore the area

  • Popular LocationThe Amish Village16 min drive
  • Popular LocationSight and Sound Theatre20 min drive
  • Popular LocationKitchen Kettle Village22 min drive
  • AirportHarrisburg, PA (MDT-Harrisburg Intl.)38 min drive

Choose dates to view prices

About this area

Lancaster

Holiday Inn Lancaster, an IHG Hotel is located in Historic Downtown Lancaster, a neighborhood in Lancaster. The area's natural beauty can be seen at Longs Park and Lititz Springs Park, while Demuth Museum and The Ware Center are cultural highlights. Lancaster Science Factory and North Museum of Natural History are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Sehner-Ellicott-von Hess House - 4 min walk
  • Hole in The Wall Puppet Theater - 5 min walk
  • The Amish Village - 16 min drive
  • Sight and Sound Theatre - 20 min drive
  • Kitchen Kettle Village - 22 min drive

Getting around

  • Lancaster Station - 18 min walk
  • Harrisburg Intl. Airport (MDT) - 38 min drive

Restaurants

  • The Imperial — 1 min walk
  • Cafe One Eight — 4 min walk
  • Himalayan Curry & Grill — 4 min walk
  • La Dolce Vita — 5 min walk
  • Belvedere Inn — 6 min walk

About this property

Holiday Inn Lancaster, an IHG Hotel

3.5-star Lancaster hotel in Historic Downtown Lancaster with restaurant
This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. All 134 rooms offer free WiFi, coffee makers, and LCD TVs with cable channels. Other amenities available to guests include free local calls, hair dryers, and ironing boards. Housekeeping is available on request.
Holiday Inn Lancaster, an IHG Hotel offers 134 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 7-20 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 25 per night
Dogs welcome
2 per room (up to 25 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 20 per person (approximately)
  • Self parking fee: USD 12 per night
  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Lancaster, An Ihg
Holiday Inn Lancaster, an IHG Hotel Hotel
Holiday Inn Lancaster, an IHG Hotel Lancaster
Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 170 out of 345 reviews
5 - Excellent 49%
Rating 4 - Good. 114 out of 345 reviews
4 - Good 33%
Rating 3 - Okay. 36 out of 345 reviews
3 - Okay 10%
Rating 2 - Poor. 17 out of 345 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 345 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 2 nights in Oct 2021

2/5 Poor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy and couldn’t sleep. People were yelling in hallway at 11:00pm. We’re awakened many times during night. Desk clerk was very apologetic but said she couldn’t make an adjustment because we booked with Expedia. Very sorry we booked with Expedia.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good
Stayed 1 night in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
Good location. Room looked nice at first, but the shower never got hot and the head would vibrate whenever you ran water in the sink. No extra t/p. Fridge not plugged in. Just kinda rough overall. No guide channel on the tv.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
Staff was good. Parking was difficult. Had to park on 3rd and elevator didn’t in the parking garage so luggage had to be carried
Stayed 1 night in Oct 2021