“Friendly welcoming and helpful staff. Clean and spacious rooms with good amenities. Huge pool and plenty of sunbeds. Great location right by the marina with plenty of bars/restaurants. Very quiet hotel which the vast majority seem to enjoy as many return year on year. Not a hotel for you if you like ‘in house’ entertainment. Probably not particularly ideal for youngsters either - again perhaps why guests tend to be a little older with no children. Clearly a winning formula as the hotel books out……
“All of the hotel is clean. Staff are very welcoming. The hotel is very family friendly. We've been here several times and have enjoyed each experience.”
“Buen hotel cerca de la playa, con buenos servicios y actividades, personal muy atento amable y eficiente, por poner una pega, podría estar un poco más cuidado y limpio. Lo mejor el buffet, muy variado y excelente calidad y cantidad. El parking es escaso pero hay plazas cerca. 8,5/10”
“Sehr gutes Hotel in jeder Beziehung. Deutlich besser als viele 5-Sterne-Hotels in denen wir auch schon waren. In diesem Hotel waren wir nicht das letzte Mal.”
“We stayed in the adults only section.
Room was decent and although we had an air con issue on the first day, the maintenance team resolved it right away. Staff were always lovely and friendly happy to help. Laura and Naomi on reception were very helpful and accommodating and Chef/Ches in catering was funny and very good at his job, always very quick service.
Plenty of sunbeds.
Spa was okay, a bit small and sauna wasnt working. Had a treatment was okay but more light touch than deep tissue.……
“Amazing hotel, location and service. The staff was excellent! Would come back any day. Loved the beach, the room, breakfast was delicious. The decor was exquisite!”
“The property is beautiful and the staff were lovely and helpful. The only thing to be aware of is that it’s in the middle of nowhere with not even a shop in walking distance so if you don’t have a car it may not be right for you. It will cost you around €15 each way in a taxi to get into town. That was the only down side - everything else was amazing”
“Hotel di recente costruzione con camere spaziose, moderne. Un ottimo personale, attento, gentile e sempre disponibile ed educato. Il buffet, sia a colazione che a cena, è ampio e vario; tuttavia il menù si ripete settimanalmente, il che può stufare purtroppo. Di buona qualità comunque, un classico buffet internazionale con il vantaggio di essere molto ordinato e di avere le postazioni cottura - griglie per carne e pesce e fuochi per la pasta - a vista. Consigliato se si prevede di cenare anche……
“Le bungalow était très propre. Personnel souriant et efficace. Il y a ce qu'il faut dans la cuisine.
Très bon rapport qualité prix pour cet établissement à taille humaine.”
“I have visited Lanzarote loads and have always stayed in Puerto del carmen. However, after my visit to these apartments I will definitely be back. I booked last minute and I have honestly never stayed in such an amazing place for the price. If your looking for a chilled out time the I recommend you stay here. My only negative if there has to be one is that there is. Omar conditioning but this would not stop me going back”