8.8/10 Excellent! (1,000 reviews)
I have stayed at this hotel 3 times in the last 5 years. I have stayed in the hotel marina too many times to count since 2012. It has always been a warm, relaxing experience. The inclusive breakfast is easy ( they offer a beautiful buffet with fruits, omelets and egg cooked to order and many Mexican specialties when the hotel has higher occupancy. When occupancy drops the same foods are offered on the menu or by asking. Their green juice smoothie is fantastic!
We have only done dinner at the hotel once. Our preference is to dine in town which is easily accessed by water taxis from the hotel dock. Our last stay was during the cartel troubles during February 2026. The hotel placed printed information at our room with the services changes and recommended “ shelter in” plan for guests. They were reminding visitors to make sure to have plenty of bottled water in the room and to dine or request any staff services before a specified evening hour. Many of the staff could not travel home after their shift, so sheltered in at the hotel, some overnight. The staff that had knowledge of what was happening on the roads and communities around us reported their sightings. The services during the “shelter in place” were minimally affected by having to use paper napkins instead of linen, some fresh food items had run low as delivery of fresh produce and laundry room staff could not get into work. I felt well informed, safe and thankful for so many staff members and their dedication.
Reviewed on Feb 26, 2026
