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On the beach, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Guest reviews

4.5/5 Wonderful
554 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationSanta Catalina Park6 min walk
Popular LocationCasino Las Palmas9 min walk
Popular LocationEl Muelle Shopping Center9 min walk
AirportLas Palmas (LPA-Gran Canaria)25 min drive

Choose dates to view prices

  • Standard Double Room (Spa access included)

    4.7/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsStandard Double Room (Spa access included)
  • Standard Double Room, Ocean View (Spa access included)

    4.4/5 guest room rating

    Room amenities

    • 323 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsStandard Double Room, Ocean View (Spa access included)
  • Junior Suite (Spa access included)

    4.3/5 guest room rating

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsJunior Suite (Spa access included)
  • Junior Suite, Sea View (Spa access included)

    4.3/5 guest room rating

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsJunior Suite, Sea View (Spa access included)
  • Standard Single Room (Spa access included)

    4.1/5 guest room rating

    Room amenities

    • 205 sq ft
    • City view
    • Sleeps 1
    • 1 Twin Bed
    More detailsStandard Single Room (Spa access included)
  • Single Room, Sea View (Spa access included)

    4.4/5 guest room rating

    Room amenities

    • 248 sq ft
    • Ocean view
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room, Sea View (Spa access included)
  • Suite, Sea View (Spa access included)

    4.6/5 guest room rating

    Room amenities

    • 807 sq ft
    • Sea view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite, Sea View (Spa access included)

About this area

Las Palmas de Gran Canaria

Located in Las Palmas de Gran Canaria, Bull Reina Isabel & Spa is on the beach. Port of Las Palmas and Gran Canaria Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Las Canteras Beach and Santa Catalina Park. Poema del Mar Aquarium and Viera y Clavijo Botanical Garden are also worth visiting.

Visit our Las Palmas de Gran Canaria travel guide
Map
Popular Location

What's nearby

  • Las Canteras Beach - 3 min walk
  • Santa Catalina Park - 6 min walk
  • Casino Las Palmas - 9 min walk
  • El Muelle Shopping Center - 9 min walk
  • Poema del Mar Aquarium - 11 min walk

Getting around

  • Gran Canaria Airport (LPA) - 25 min drive

Restaurants

  • Roma — 1 min walk
  • Summum — 1 min walk
  • Café Bar Cosechas - 1 min walk
  • Capricho - 1 min walk
  • Bar Chela - 1 min walk

About this property

Bull Reina Isabel & Spa

Beach spa retreat walking distance from Santa Catalina Park
Catch some rays at the beach or spend the day relaxing at Bull Reina Isabel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 225 rooms offer free WiFi, balconies, and flat-screen TVs with digital channels. Other amenities available to guests include 24-hour room service, refrigerators, and minibars.
Bull Reina Isabel & Spa offers 225 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Las Palmas de Gran Canaria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has massage/treatment rooms. Services include body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitization guidelines of Measures to reduce infection (Spain)
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-in

Safety measures

Hand sanitizer provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Limited parking spaces

Food and drink

  • 2 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Computer station
  • Conference space (9386 square feet)

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Handrails in stairways
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in from 1:30 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Renovations and closures

This property is closed from March 17 2020 to July 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Contactless check-in is available.
  • The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Reina Isabel Las Palmas De Gran Canaria
Reina Isabel Las Palmas De Gran Canaria
Bull Reina Isabel & Spa Hotel
Bull Reina Isabel & Spa Las Palmas de Gran Canaria
Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria

Frequently asked questions

Can I cancel my reservation for free at Bull Reina Isabel & Spa and receive a full refund?
Yes, Bull Reina Isabel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Bull Reina Isabel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking and valet parking are free at this property.
What time is check-in at this hotel?
Check-in is from 1:30 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Bull Reina Isabel & Spa?
Check-out is at noon.
Where is this hotel located?
Located in Las Palmas de Gran Canaria, this beachfront hotel is on the boardwalk and within a 10-minute walk of Las Canteras Beach, Santa Catalina Park, and El Muelle Shopping Center. Gran Canaria Marina and Las Arenas Commercial Center are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Bull Reina Isabel & Spa

4.5
Wonderful
5 - Excellent
350
4 - Good
166
3 - Okay
29
2 - Mediocre
6
1 - Poor
3
4.5
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very well run hotel, with great balcony and views.

Stayed 7 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool and spa is beautiful. Location is also great

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful Spanish design with hotel comfort coming of age. Choice and quality of food was great but please - more paella which was on the menu only once a week.

Stayed 7 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

No to bad

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Jan 2020