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"Our room 106. Was fine and AC worked well all was clean 👌 Have stayed before and always well maintained "

"Upon arrival, the front desk didn't seem organized at all. Seemed like a poorly trained staff. Once we were escorted to our room we noticed the bar fridge wasn't stocked and the floors were not mopped (still dirty from previous guests). The room was spacious. There wasn't any hot water in the shower :(. We did eat at the Italian restaurant, but i can't say that the food was that great either :S THE MAIN COMPLAINT - my husband received a call from his doctor back home that his test results came in and he needed to get back home and be admitted to hospital ~ this was a truly unexpected event. So the day we checked in, we had to book a flight home the following day hence only staying 1 out of 7 nights. We explained this very unfortunate situation to the front desk manager and we felt that she understood the urgency and would request a provision on our account as we had to fly back home. A month later, we were informed that the hotel would NOT refund any portion of this stay - BAD KARMA Azura Beach! This was an emergency, we provided hospital documentation from our return and they chose not to offer any compensation. I realize that we were past the cancellation date, but common, that's POOR CUSTOMER SERVICE!"

"Not enough staff were English speaking. Always told us, "no speak English". Couldn't get reservations on your app, always said rejected, unless we went and seen a guy. No bacon for breakfast was a disappointment. Activities and entertainment were always in Spanish which you couldn't understand. Food was good."

"La habitación linda y limpia. Muy buen servicio, la gente muy amable. En general muy buen hotel "

"Wonderful staff, even decorated my room for my birthday. Hotel is beautiful, clean, and walking distance to the beach. The pools are lovely, especially the second pool and hot tub."

"Staff is very courteous. Clean room. Beautiful grounds. Expect limited seating around the pool because this area is small. Ocean is a flat 5 minute walk. Restaurant was delicious. Free breakfast with choices was a bonus. This small hotel does everything right."

"My family and I thoroughly enjoyed our stay at the Nya Hotel. The grounds are beautiful, and the restaurant staff is warm and welcoming, creating a cozy family atmosphere. The front desk staff is incredibly caring; when my daughter severely sunburned her hand, they promptly brought us medication. Even during rain, they kindly provided umbrellas at guests’ doors. Overall, it’s a fantastic place to stay. However, I found the note from the cleaning staff requesting a tip a bit unnecessary. "

"It is a wonderful place - clean, well kept, and comfortable. The pools are great, and the beach is stunning. Lovely staff and the manager Hilda is so attentive. The breakfast has great options and is so fresh. Really recommend this hotel. "

"Clean room and spacious restrooms. Astonishing views! "