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EPIC SANA Lisboa Hotel

Photo gallery for EPIC SANA Lisboa Hotel

Primary image
Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers
Premium bedding, minibar, in-room safe, desk

Overview of EPIC SANA Lisboa Hotel

VIP Access

EPIC SANA Lisboa Hotel

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Av. Engenheiro Duarte Pacheco 15, Lisbon, 1070-100

Explore the area

  • Popular LocationAmoreiras Shopping Center4 min walk
  • Popular LocationMarquis of Pombal Square9 min walk
  • Popular LocationEl Corte Ingles Mall19 min walk
  • AirportLisbon (LIS-Humberto Delgado)18 min drive

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About this area

Lisbon

Located in Lisbon City Center neighborhood, EPIC SANA Lisboa Hotel is connected to the convention center. Lisbon Coliseum and Gulbenkian Museum are cultural highlights, and some of the area's activities can be experienced at Bela Vista Park and Parque das Nacoes Marina. Torel Garden and Fado Museum are also worth visiting.
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Map

What's nearby

  • Amoreiras Shopping Center - 4 min walk
  • Marquis of Pombal Square - 9 min walk
  • Cinemateca Portuguesa Museum - 13 min walk
  • El Corte Ingles Mall - 19 min walk
  • Botanical Garden - 7 min drive

Getting around

  • Amoreiras Stop - 2 min walk
  • Campolide Station - 19 min walk
  • Humberto Delgado Airport (LIS) - 18 min drive

Restaurants

  • Il Gattopardo - 2 min walk
  • Leitaria Lisboa - 2 min walk
  • La Trattoria - 3 min walk
  • Sabor e Arte - 4 min walk
  • Everest Montana - 4 min walk

About this property

EPIC SANA Lisboa Hotel

5-star luxury hotel connected to the convention center in Lisbon City Center
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a sauna.
EPIC SANA Lisboa Hotel offers 311 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Sayanna Wellness has 6 treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 15.50 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 22 for adults and EUR 11 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Flor-de-Lis
  • Scale Bar
  • Upscale Bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (18934 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Laptop-compatible safe
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 22 for adults and EUR 11 for children (approximately)
  • Valet parking fee: EUR 15.50 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

EPIC SANA
EPIC SANA Hotel Lisboa
EPIC SANA Lisboa
EPIC SANA Lisboa Hotel
EPIC SANA Lisboa Hotel Lisbon
EPIC SANA Lisboa Lisbon
Hotel EPIC SANA
Hotel EPIC SANA Lisboa
SANA EPIC Hotel
SANA EPIC Lisboa
EPIC SANA Lisboa Hotel Hotel
EPIC SANA Lisboa Hotel Lisbon
EPIC SANA Lisboa Hotel Hotel Lisbon

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 764 out of 998 reviews
5 - Excellent 77%
Rating 4 - Good. 185 out of 998 reviews
4 - Good 19%
Rating 3 - Okay. 25 out of 998 reviews
3 - Okay 3%
Rating 2 - Poor. 15 out of 998 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 998 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
It took 4 calls to front desk to get a scale in the room Finally they brought a broken one to the room! Had to go to gym and use the scale there
Stayed 2 nights in Aug 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and excellent staff . Very helpful. Great stay .
Stayed 3 nights in Jul 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing and I would stay here again. The property is nicely decorated and newly renovated. Downtown Lisbon is approx. a 15 min walk, but Ubers are easily obtainable if you are not a walker. The staff was amiable and accommodating. I would like to especially thank the following employees for their great service: Andres at the reception for providing a helpful tour of our room and its amenities; Turlock at the main bar for a fantastic red wine recommendation; Arthur for being a great waiter at dinner; Imani and Tatiana for being fantastic at breakfast service; and, Victor for his assistance at checkout. Thank you all for making my time in Lisbon enjoyable!
Stayed 4 nights in Jul 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Excellent amenities. Rooftop pool a plus. A little far from the main attractions but if you are up for a walk or short cab ride, really not a big deal.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff and hotel were excellent! Had one or two issues with my junior suite but was upgraded to compensate - fantastic service and would highly recommend!
Stayed 4 nights in Jun 2022