Very good value and was in the perfect location for our reason for visiting Mitcham, onsite free parking is a real positive. Upon arrival it wasn't clear where we had to go to check in and a staff member not on shift didn't seem to know, but it turned out you check in inside by the kitchen service hatch....photo ID was needed and scanned by a polite staff member. The restaurant looked spotless, very clean, bright and airy...the kitchen however, on show through the glass window by hotel check in....looked like it was well over due a deep clean..
We had a 1st floor twin room and on initial appearance it looked very nice, however the on suite shower over bath bathroom, was semi clean, again looked great on first glance however the toilet wasn't cleaned very well and there were easy to wipe away marks all over that just got missed by housekeepers/cleaners..
A nice large desktop fan was a real positive for us as it was a very warm humid day and night...our biggest gripe would be the twin single beds....they were so firm...literally no squidge so we both had a sleepless night and a tired drive home today...
After booking check in was moved to 2pm onwards but the 12.00 noon check out is a positive bonus included in the room booking price. Overall it was satisfactory and compared to anywhere else around, amazing value for money considering it's Wimbledon tennis week. Due to the beds we wouldn't stay again in future...