1/5 Terrible
Mashrur Ahmed
Traveled with group
Jan 4, 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived the hotel at around 1am and when we talked to the person on the front desk, she informed us that we have to deposit $50 in cash per room for checking in. Without the cash she will not let us check-in. Luckily only one of us had the cash , hence we could check in. The front desk personnel was extremely rude from the very beginning. The story only starts here.
Upon entering the rooms we found that one of the two rooms had only 2 pillows whereas the other room had 4 pillows. We booked each room for 3people, so we can expect to have at least 3 pillows. But the front desk person blatantly told us that she wont give us any more pillow.
We had some food with us which we required to microwave. The rooms did not have microwave , so we asked her if there is any common microwave. She said there is no microwave oven in the hotel. So we went to Dennys , which is on the other side of the road , to warm our food.
The next day, we requested the front desk person (now a different one ) to change one of the rooms (which had 2 pillows and the rest room light was defective) and she did so. In that room there were 4 pillows and surprisingly a microwave oven too.
So you get the point. We were treated so badly at 1am in the morning after a hectic 12 hour drive. I will recommend you to pass the night in your car rather than checking in this hotel.
Stayed 2 nights in Jan 2022